Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michelle Orellana

Long Beach,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

OA/CTS Support Specialist

bizzell US
Long Beach , CA
01.2023 - Current
  • Ensured accurate data entry for enrollment by reviewing and proofreading completed applications.
  • Successfully scanned, recorded, and stored completed applications into the CIS e-Folder database with accuracy and efficiency.
  • Maintained effective communication to ensure completion of application reviews and timely admission process.
  • Maintained an organized database of weekly reports from Admission Counselors.
  • Ensured accuracy by proofreading various materials, entering data efficiently, and effectively managing spreadsheets.
  • Assisted in the preparation of applications, ordered marketing materials, and procured necessary office supplies for the department.
  • Completed weekly and monthly reports, followed necessary trainings, exhibited self-motivation, and collaborated effectively in teams.

OA/CTS Support Specialist

Serrato
Long Beach, CA
04.2021 - 01.2023
  • Ensured accurate data entry for enrollment by reviewing and proofreading completed applications.
  • Successfully scanned, recorded, and stored completed applications into the CIS e-Folder database with accuracy and efficiency.
  • Maintained effective communication to ensure completion of application reviews and timely admission process.
  • Maintained an organized database of weekly reports from Admission Counselors.
  • Ensured accuracy by proofreading various materials, entering data efficiently, and effectively managing spreadsheets.
  • Assisted in the preparation of applications, ordered marketing materials, and procured necessary office supplies for the department.
  • Completed weekly and monthly reports, followed necessary trainings, exhibited self-motivation, and collaborated effectively in teams.

Career Transition Services Secretary

Odle Management Group
Long Beach, CA
06.2019 - 04.2021
  • Provided extensive administrative and clerical assistance to both the Career Transition Services Manager and Specialists.
  • Managed organization and maintenance of confidential files, ensuring easy access to information when needed.
  • Provided support to Career Transition Specialists by coordinating transportation for students attending interviews and clothing runs, as well as assembling care packages for students moving into transitional housing.
  • Developed efficient document tracking system for quick access to necessary paperwork
  • Sent and distributed mail and parcels.
  • Ordered office supplies.
  • Implemented and maintained well-structured filing system for various types of documents, including paper and electronic formats.

Retail Sales Associate

Ross Dress for Less
Long Beach, CA
02.2014 - 08.2020
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Provided product information and answered customer questions.
  • Processed returned merchandise according to company policies.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Applied strong problem-solving and interpersonal skills to resolve conflicts.

Receptionist

Odle Management Group
Long Beach , CA
12.2015 - 06.2019
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted with special projects assigned by management when required.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Verified visitors' identification cards before allowing access to the building.
  • Updated daily log book with information about visitors entering the premises.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Monitored office supplies inventory and placed orders when necessary.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Coordinated meeting room bookings

Education

High School Diploma -

Juan Rodriguez Cabrillo
Long Beach, CA
06-2008

Long Beach City College
Long Beach, CA

Skills

  • Substantial experience in data entry and data collection
  • Support Services
  • Training and coaching
  • Critical Thinking
  • Adaptability
  • Creativity
  • Bilingual- English and Spanish

References

References available upon request.

Timeline

OA/CTS Support Specialist

bizzell US
01.2023 - Current

OA/CTS Support Specialist

Serrato
04.2021 - 01.2023

Career Transition Services Secretary

Odle Management Group
06.2019 - 04.2021

Receptionist

Odle Management Group
12.2015 - 06.2019

Retail Sales Associate

Ross Dress for Less
02.2014 - 08.2020

High School Diploma -

Juan Rodriguez Cabrillo

Long Beach City College

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Michelle Orellana