Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
10
Michelle Orihuela Milligan

Michelle Orihuela Milligan

San Antonio,TX

Summary

Dedicated and driven pre-medical student pursuing a Bachelor of Science in Biology at the University of Texas at San Antonio (UTSA), with a passion for pediatric medicine. Seeking to leverage academic achievements, research experience, and strong interpersonal skills in a healthcare-focused role to further develop clinical and patient care expertise.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Home Care Giver

Individual Clients
01.2023 - 12.2024
  • Helped patient maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.

Unit Clerk

Methodist Hospital Emergency Services
02.2023 - 08.2023
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Prepared admissions charts and scanned records.
  • Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
  • Coordinated emergency response protocols for sepsis, stroke, heart, and trauma alerts.
  • Worked closely with nurses and doctors to provide administrative support and ensure the efficient delivery of care in a fast-paced environment.

Team Leader

Chick-fil-A
04.2020 - 12.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Maintained database systems to track and analyze operational data.
  • Frequently inspected production area to verify proper equipment operation.

Education

Master of Science - BIOLOGY

University of Texas At San Antonio
San Antonio
06.2026

GED -

Young Women's Leadership Academy
San Antonio
06.2022

Skills

  • Patient care
  • Preparing charts
  • Teamwork and collaboration
  • Documentation skills
  • Attention to detail
  • Records scanning
  • Analytical thinking
  • HIPAA compliance
  • Medical terminology
  • Personal hygiene assistance

Certification

  • Basic Life Support Certification (BLS)
  • ServSafe Food Handler's Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

Gardening

Baking

Tennis

Timeline

Unit Clerk

Methodist Hospital Emergency Services
02.2023 - 08.2023

Home Care Giver

Individual Clients
01.2023 - 12.2024

Team Leader

Chick-fil-A
04.2020 - 12.2022

Master of Science - BIOLOGY

University of Texas At San Antonio

GED -

Young Women's Leadership Academy

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Michelle Orihuela Milligan