Michelle Orihuela Milligan
San Antonio,TX
Summary
Dedicated and driven pre-medical student pursuing a Bachelor of Science in Biology at the University of Texas at San Antonio (UTSA), with a passion for pediatric medicine. Seeking to leverage academic achievements, research experience, and strong interpersonal skills in a healthcare-focused role to further develop clinical and patient care expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Care Giver
Individual Clients
01.2023 - 12.2024
- Helped patient maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Unit Clerk
Methodist Hospital Emergency Services
02.2023 - 08.2023
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Coordinated emergency response protocols for sepsis, stroke, heart, and trauma alerts.
- Worked closely with nurses and doctors to provide administrative support and ensure the efficient delivery of care in a fast-paced environment.
Team Leader
Chick-fil-A
04.2020 - 12.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Maintained database systems to track and analyze operational data.
- Frequently inspected production area to verify proper equipment operation.
Education
Master of Science - BIOLOGY
University of Texas At San Antonio
San Antonio06.2026
GED -
Young Women's Leadership Academy
San Antonio06.2022
Skills
- Patient care
- Preparing charts
- Teamwork and collaboration
- Documentation skills
- Attention to detail
- Records scanning
- Analytical thinking
- HIPAA compliance
- Medical terminology
- Personal hygiene assistance
Certification
- Basic Life Support Certification (BLS)
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Gardening
Baking
Tennis
Timeline
Unit Clerk
Methodist Hospital Emergency Services
02.2023 - 08.2023
Home Care Giver
Individual Clients
01.2023 - 12.2024
Team Leader
Chick-fil-A
04.2020 - 12.2022
- Basic Life Support Certification (BLS)
- ServSafe Food Handler's Certification
Master of Science - BIOLOGY
University of Texas At San Antonio
GED -
Young Women's Leadership Academy
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