Michelle Orvin
Millen,GA
Summary
Seasoned professional with a robust background in education and customer service management, notably with Jenkins County Board of Education. Excelled in utilizing advanced computer skills and exceptional verbal communication to enhance student and customer experiences. Proven track record in improving operational efficiency and fostering positive environments through strategic planning and effective team collaboration.
Overview
35
35
years of professional experience
Work History
Teacher, Third Grade
Jenkins County Board of Education
Millen, GA
08.1992 - Current
- Maintained accurate and comprehensive records of student performance and attendance.
- Organized classroom materials, resources, and activities to create a positive learning environment.
- Created and maintained records of attendance, grades, test results, reports cards and other pertinent information related to student performance.
- Utilized educational technology to enhance teaching and learning experiences.
- Organized and supervised class projects, field trips, and guest speaker events.
- Worked effectively in team environments to make the school more productive.
Customer Service Manager
Walmart
Statesboro, GA
09.1989 - 01.1991
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
- Monitored staff performance to ensure adherence to customer service standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Evaluated and authenticated returns, exchanges and voids.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Education
Bachelor of Science - Elementary Education
Georgia Southern University
Statesboro, GA05-1992
Skills
- Advanced computer skills
- Bank statement reconciliation
- Financial recordkeeping
- Presentation creation
- Record preparation
- Task prioritization
- Schedule management
- Calendar management
- Supply ordering
- Proofreading expertise
- Meeting coordination
- Verbal and written communication
- Minute taking
Affiliations
- Sunday School Teacher
- TeamKID Director
- Four Points Santa Talent Agent
- Volunteer with many community groups
Accomplishments
- Teacher of the Year
- Leadership Team
- Grade Level Chairperson
Timeline
Teacher, Third Grade
Jenkins County Board of Education
08.1992 - Current
Customer Service Manager
Walmart
09.1989 - 01.1991
Bachelor of Science - Elementary Education
Georgia Southern University
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