Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Michelle Osbun

Paterson,NJ

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Attentive Assistant Teacher with 14 years of hands-on experience, which includes years of experience with my own children, creating stimulating, safe environments for young children. Skillful leading individual and group activities to facilitate learning and encouraging good behaviors using positive reinforcement methods. Creative and methodical individual possessing excellent communication and time management capabilities. Track record of organizing fun, educational activities to develop children's social, emotional and physical growth.

Overview

7
7
years of professional experience

Work History

Cashier

Dollar Tree
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Daycare Assistant Teacher

Monarch Montessori
02.2023 - 05.2023
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Complied with strict safety and organizational regulations, policies, and procedures.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Met with parents about daily activities, positive developments, and issues.
  • Documented and reported behavior issues or accidents to parents, minimizing future problems.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Taught children to organize toys, wash hands, and share by leading by example.

Customer Service Associate

Buy Buy Baby
05.2022 - 10.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Protected products from damage by using proper packaging and bagging techniques.

Customer Service Associate

Walmart
03.2017 - 02.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Informed customers about special promotions and provided detailed information for various products.
  • Handled billing and payment issues following guidelines, resolving disputes properly.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Delivered prompt service to prioritize customer needs.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Education

High School Diploma -

Passaic Valley Regional High School
Little Falls, NJ
06.2008

Skills

  • ID Verification
  • Drawer Balancing
  • Payment Collection
  • Product Restocking
  • Customer Assistance
  • POS Systems
  • Payment Processing
  • Cash Register Operation
  • Customer Service
  • Cash Handling
  • Classroom Management
  • Social and Academic Development
  • Supply Organization
  • Early Childhood Education
  • Care Planning
  • Social Skills Development
  • Safety Monitoring
  • Early Childhood Development
  • Meal Coordination

Additional Information

I'm a. mom of 7 children with 14 years of experience dealing with special needs children as well as non special needs children and very patient. I'm organized, responsible, and determined to seek all my goals and won't stop until they've been accomplished. I'm a very reliable woman who is looking for a career suitable job.

Timeline

Cashier

Dollar Tree
08.2023 - Current

Daycare Assistant Teacher

Monarch Montessori
02.2023 - 05.2023

Customer Service Associate

Buy Buy Baby
05.2022 - 10.2022

Customer Service Associate

Walmart
03.2017 - 02.2022

High School Diploma -

Passaic Valley Regional High School

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Michelle Osbun