Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MICHELLE OSORTO

South Amboy,NJ

Summary

Success oriented individual hoping to join a company that can foresee and apply my physical strength, organizational skills, and general problem-solving knowledge. To obtain a position as an employee to help streamline the ordering and distribution process through my ability to learn quickly on the job. Willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

7
7
years of professional experience

Work History

Shipping Assistant

WESCO
02.2022 - Current
  • Place or cancel orders
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Responded to customer requests for products, services, and company information.
  • Create BOL for all orders.
  • Provide accurate, valid, and complete information by using the right methods/tools

Warehouse Lead

SYNNEX Corporation
08.2017 - 08.2019
  • Assists warehouse manager with development, implementation and maintenance of policies and procedures; ensures all established policies and procedures are followed by warehouse team
  • Supervises all shipping, receiving, and packing room activities performed by warehouse team; maintains a high degree of visibility and access to employees on warehouse floor throughout the shift
  • Leads by example and trains, motivates, coaches, rewards, and disciplines crew being supervised
  • Supervises inventory control process
  • Resolves warehouse-related issues with representatives from other department throughout the company
  • Reviews, prioritizes, and organizes all outgoing orders
  • Supervises up to 4 warehouse employees
  • Forecasts crewing needs to meet peak demands of the business and staff team accordingly
  • Coordinates with the warehouse manager to manage personnel issues and requests
  • Leads crew by example by loading trucks and/or performing other duties, as necessary
  • Performs administrative tasks, as necessary
  • Maintains a working knowledge of all warehouse operations
  • Maintains safety programs and all required safety training for the crew
  • Performs other related duties as assigned by management
  • Schedules equipment maintenance as required.

Skating rink attendant

03.2017 - 07.2017
  • South Amboy Arena Rollermagic
  • Monitored all public session skating events both on and off the floor
  • Assisted in the general maintenance and upkeep of the arena area and the floor including sweeping, cleaning, and other custodial duties
  • Ensured that all policies were properly implemented
  • Hosted events
  • Issued equipment and staffed the equipment counter
  • Maintained rental skates, replacement, and repair
  • Supervised skating to ensure safe operations and responded to the needs of guests
  • Operated music and public address systems
  • Administered first-aid as required

Education

High School Diploma -

Old Bridge High School
Matawan, New Jersey

Skills

  • Ability to demonstrate basic computer skills
  • Good interpersonal skills with ability to lead and direct other employees
  • Verbal and Written Communication
  • Working knowledge and/or experience in
  • Windows, Microsoft Office software programs and
  • Ability to navigate RF scanner
  • Bilingual
  • Punctual, reliable, and solid attendance record
  • Microsoft Office
  • Multitask, Patience and Ability to Work Under Pressure
  • Strong phone contact handling skills and active listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shipping Assistant

WESCO
02.2022 - Current

Warehouse Lead

SYNNEX Corporation
08.2017 - 08.2019

Skating rink attendant

03.2017 - 07.2017

High School Diploma -

Old Bridge High School

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MICHELLE OSORTO