Michelle Ostroski
Albion,NY
Summary
Currently working as a Teacher Aide. Caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials. Organized and dependable. Successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Teacher Aide
Elba Central School
01.2000 - Current
- Excellent communication skills with both parents and students during drop off and pick up
- TIG trained
- Maintained order in cafeteria for grades K-12
- Flexible
- Leadership ability
- Able to collaborate with staff to create action plans with students when needed
- Caring and empathetic
- Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Worked cooperatively with teachers, administrators, and parents to help students reach learning objectives.
Banquet Server
Batavia Downs Gaming & Hotel
05.2017 - Current
- Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
- Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Set up banquet tables and chairs based on event requirements.
- Developed strong rapport with repeat customers, leading to increased loyalty and return business for the venue''s banquet services.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Replenished condiments and other supplies at tables and service bars.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Inspected dishes and utensils for cleanliness.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained flexible work schedule to meet event needs.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Education
High School Diploma -
Elba Central School
Elba, NY06.1986
Skills
- Able to work independently
- Detail oriented and organized
- Excellent communication skills
- Reliable
- Trustworthy in maintaining confidentiality and its importance
- Ability to run copiers, scanners and fax machines
- Ability to answer phone and take detailed messages
- Knowledge in postal machine
- Able to sort and file mail
- Knowledge in ordering, receiving and maintaining inventory
- Experienced in money handling
- Quick learner
Additional Information
References available upon request.
Timeline
Banquet Server
Batavia Downs Gaming & Hotel
05.2017 - Current
Teacher Aide
Elba Central School
01.2000 - Current
High School Diploma -
Elba Central School
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