Michelle Owens
Las Vegas,NV
Summary
Goal-oriented Legal Assistant experienced in providing administrative support to legal departments with focus on document management. Demonstrated ability in interpreting legal documents and policies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Assistant/Receptionist
Fair Fee Legal Services
12.2023 - Current
- Provide administrative and clerical support to one attorney
- Type up and file basic legal documents and correspondence
- Chapter 7 & 13 341 document uploads
- FMC reminder emails & Filing FMC w/ court
- Managing documents and files
- Answering phone calls and handling communication with clients
- Schedules appointments
- Legal administrative support for trials.
Fitness Specialist
USAF Reservist
12.2021 - Current
- Conducting physical fitness assesments for all 926 wing personnel in accordance with DAFMAN 36-2905
- Managing fitness records using a locally-devised tracker in MS Teams, tracking deficiencies
- Certified more than 30 personnel in administering the Physical Fitness Assesment ensuring peak physicial performance and adherence to the Air Force Fitness standards
- Monitoring Training requirements and ensuring medical readiness
- Maintan detail records of participant progress and attendance
- Managed course logistics including scheduling, enrollment, and resource allocation to ensure smooth and efficient operations
- Engaged in volunteer work at the Nevada State Veteran Homes, contributed to decorating, grilling and serving to 70 veterans
- Displays exceptional resource management as a volunteer vendor at the 2022 Nellis AFB Air Show handling a merchandise booth, engaging enthusiasts and acheiving remarkable sales surpassing $20k across 300k personnel amplified organizational performance showcasing effectiveness and dedication
- Demonstrated effective leadershop as a Booster Club Secretary orchestrating a successful fundraiser, contributing over $250 for a unit holiday party.
Secretary
Desert Ridge Acupuncture
10.2021 - 02.2022
- Enhances effectiveness by providing information management support
- Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics
- Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries
- Contributes to team effort by accomplishing related results as needed
- Organizing & maintaining calendars, meeting deadlines.
Insurance Verification Specialist/Front Desk Receptionist
Digestive Associates
07.2019 - 12.2020
- Checking in patients and ask screening questions for each patient that enters
- Verify patient's eligibility for insurance
- Prepare patient's insurance charts for doctors of the following days
- Call & notify patients ahead of time for their appointments
- Check for referrals in patients' charts, and enter data in the information system
- Call & notify patients that need to obtain referrals through their Primary Care Doctors
- Assisting patients by scheduling follow up appointments
- Maintains patient accounts by obtaining, recording and updating personal and financial information
- Obtains revenue by recording and updating financial information, patient charges
- Check in patients at time of appointment.
Guest Relations Advisor
Canyon Ranch
04.2018 - 05.2019
- Attentive to customer's needs at all times
- Able to manage all front desk services including booking appointments
- Executed and excelled at making daily and personal sales goals
- Able to follow Forbes 4-star standard for excellent customer service
- Memorized all spa treatments, and products regarding skin care and beauty.
Education
Diploma - Medical Billing & Coding
Ashworth College
Las Vegas, NV04.2018
Diploma - General
Silverado High School
Las Vegas, NV06.2014
Skills
- Customer Service
- Microsoft Word, Excel
- Verifying Insurance
- Administrative Duties
- Medical Records
- Data Management
- Litigation
- Organizational skills
- Time management
- Partially Fluent in Tagalog
- Average typing speed of 84 words per minute
- Efficient in ECW E-Clinical Works
- Litigation Support
- Court reporting
Certification
- IC3 Digital Literacy Certifcation, Present
- BLS Certification, 07/01/23
- ServSafe Certificate, 12/01/23, Food Handler's card
Timeline
Legal Assistant/Receptionist
Fair Fee Legal Services
12.2023 - Current
Fitness Specialist
USAF Reservist
12.2021 - Current
Secretary
Desert Ridge Acupuncture
10.2021 - 02.2022
Insurance Verification Specialist/Front Desk Receptionist
Digestive Associates
07.2019 - 12.2020
Guest Relations Advisor
Canyon Ranch
04.2018 - 05.2019
Diploma - Medical Billing & Coding
Ashworth College
Diploma - General
Silverado High School
- IC3 Digital Literacy Certifcation, Present
- BLS Certification, 07/01/23
- ServSafe Certificate, 12/01/23, Food Handler's card
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