Summary
Overview
Work History
Skills
Timeline
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Michelle Padilla

Charlotte,NC

Summary

Highly accomplished self-starter with a proven track record of driving operational improvements and resolving complex issues. Skilled in building strong connections with influential stakeholders, clients, and colleagues to advance organizational objectives. Equipped with extensive training and hands-on expertise, ready to embrace new opportunities in the professional realm.

Overview

12
12
years of professional experience

Work History

NJ Real Estate Agent

Coldwell Banker Residential
03.2017 - 01.2024
  • - Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms.
  • - Determine clients’ needs and financial abilities to propose solutions that suit them.
  • - Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring fair and honest dealing.
  • - Perform comparative market analysis to estimate properties’ value.
  • - Display and market real property to possible buyers.
  • - Prepare necessary paperwork (contracts, leases, closing statements etc.)
  • - Coordinate and attend home inspections, appraisals, and other services as needed on the property.
  • - Promote sales through advertisements, open houses and listing services - Input and track all documentation in the database during and for closing of the sale. - Remain knowledgeable about real estate markets and best practices.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.

Conference Services Manager

Hilton Meadowlands
04.2017 - 04.2019
  • - Act as the primary point of contact for conference and event clients, responding to inquiries, and addressing any concerns or requests.
  • - Provide advice and guidance on logistics, space layouts, and available services.
  • - Oversee the planning, setup, execution, and breakdown of meetings, conferences, and events.
  • - Coordinate with other hotel departments (e.g., banquet, housekeeping, front desk, AV, and engineering) to ensure event needs are met.
  • - Ensure room set ups are according to client specifications.
  • - Create and generate Banquet Event Order’s and attend weekly meetings with all departments to confirm timing, set ups, and any changes are updated for all parties.
  • - Oversee events and remain on site to provide support from set up to completion of event.
  • - Address and assist client with changes or additional needs and services while on site.
  • - Maintain event documentation, including contracts, correspondence, signed BEOs or other relevant paperwork.
  • Ensured compliance with safety and security regulations during events, creating a safe environment for all attendees.
  • Conducted post-event evaluations to identify areas of improvement and implement necessary changes for future success.

Meeting Coordinator/Account Manager

Physicians World
03.2012 - 03.2017
  • - Liaison for client communication as well as vendors, speakers, and representatives in assigned territories. - Primary day to day liaison between client and internal teams - Onboard new clients.
  • - Work with clients to create and Implement processes for speaker bureau coordinators.
  • - Coordinate with internal teams to develop client reporting.
  • - Input all meeting notes and completed tasks in the database to reflect timely communications.
  • - Ensure all programs are planned and executed within the budgets assigned.
  • - Collect and upload all receipts to backup event costs.
  • - Meet SLAs and attend meetings with client and internal teams to review performance.
  • - Travel to meetings and programs when onsite assistance is required.
  • - Process and upload sign in sheets to record attendees.
  • - Attend weekly meetings with clients to provide updates and discuss new business.
  • Developed strong relationships with vendors, ensuring timely delivery of services and products.
  • Conducted thorough site visits prior to events ensuring that venues met necessary standards and requirements concerning factors such as accessibility and capacity constraints.

Skills

  • Proficient in task management
  • Strong collaboration skills
  • Exemplary professional conduct
  • Effective negotiation
  • Client-focused
  • Social media engagement
  • Client relationship management

Timeline

Conference Services Manager

Hilton Meadowlands
04.2017 - 04.2019

NJ Real Estate Agent

Coldwell Banker Residential
03.2017 - 01.2024

Meeting Coordinator/Account Manager

Physicians World
03.2012 - 03.2017

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