Michelle Palmer
Signal Mountain,TN
Summary
Driven to exceed sales targets, I leveraged customer engagement and territory management skills at AstraZeneca Pharmaceuticals as well as at Merck, and achieved a COE in 2017 at AZ and almost in 2023. My expertise in pharmaceutical sales and relationship building has consistently enhanced business outcomes, positioning me as a key asset in competitive markets.
Overview
25
25
years of professional experience
Work History
Pharmaceutical Sales Representative
AstraZeneca Pharmaceuticals
01.2014 - Current
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Led by example, fostering a positive work environment that encouraged collaboration and continuous improvement among team members.
- Maintained accurate records of sales activities, ensuring timely submission of reports to management for review and assessment.
- Developed and executed territory business plans that aligned with the company''s overall sales objectives, ensuring consistent progress towards set targets.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
- Introduced, demonstrated and sold new products and systems effectively.
- Demonstrated strong product knowledge during client interactions, effectively addressing concerns and increasing trust in the product line.
- Exceeded sales targets consistently through effective territory management and strategic planning.
- Established productive partnerships with key opinion leaders within the medical community, further expanding brand awareness.
- Managed in-office and field sales call activity to educate and influence customers while building product sales.
- Successfully adapted selling techniques according to evolving healthcare regulations and market conditions to maintain competitiveness in the industry.
Pharmaceutical Sales Representative
AstraZeneca Pharmaceuticals
08.2004 - 12.2013
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Led by example, fostering a positive work environment that encouraged collaboration and continuous improvement among team members.
- Developed and executed territory business plans that aligned with the company''s overall sales objectives, ensuring consistent progress towards set targets.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
- Demonstrated strong product knowledge during client interactions, effectively addressing concerns and increasing trust in the product line.
- Exceeded sales targets consistently through effective territory management and strategic planning.
Pharmaceutical Sales Representative
Merck Pharmaceuticals
02.1999 - 08.2004
Education
Bachelor’s Of Science - Biology
Georgia Southern University
Statesboro, GASkills
- Product Promotions
- Sales Strategies
- Customer Engagement
- Territory Management
- Program Planning
- Business growth and retention
- Cold-calling
- Customer Relations
- Pharmaceutical sales
- Sales closing
- Relationship Building
Accomplishments
2017 COE winner
Successfully launched multiple new products
Market leader for multiple years for Farxiga
Market leader for Vioxx
Timeline
Pharmaceutical Sales Representative
AstraZeneca Pharmaceuticals
01.2014 - Current
Pharmaceutical Sales Representative
AstraZeneca Pharmaceuticals
08.2004 - 12.2013
Pharmaceutical Sales Representative
Merck Pharmaceuticals
02.1999 - 08.2004
Bachelor’s Of Science - Biology
Georgia Southern University