Michelle Paradise
Princeton,MN
Summary
Proactive worker committed to helping provide top-notch patient care. Skilled at various treatments with knowledge of multiple individualized patient care needs. Fantastic attention to detail and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Nursing Assistant/Phlebotomist/Clinical Assistant
Mercy Hospital
07.2008 - 09.2020
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Identified and reported unsafe situations to appropriate in charge to maintain adherence to safety protocols.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Health Unit Coordinator
Mercy Hospital
07.2008 - 09.2020
- Assisted with processing patient admissions, transfers and discharges.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Provided concierge service to assist patients and families and direct them to available resources.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Answered phone calls and messages for vast medical care providers-physicians at medical facility, scheduling appointments and handling patient inquiries.
- Collaborated with nurses and doctors to prepare and set up rooms with adequate supplies and equipment.
- Increased office productivity by transcribing over daily meetings and appointments and implementing organizational systems for documents.
Education
Personal Care Assistant Certification
Anoka Technical College
Anoka, MN05.2007
High School Diploma -
Rogers Senior High School
Rogers, MN06.2006
Skills
- Patient-Focused Care
- Computer Literacy
- Patient Care and Safety
- Quality Assurance Controls
- Collecting Specimens
- Patient Relationship-Building
- Direct Patient Care
- Companionship and Emotional Support
- Infection Control Procedures
- Company Guidelines
- Nursing Staff Management
- Medical Recordkeeping
Additional Information
Of recent, while successfully preparing children for full time school, held a position consistently as manager on duty for a restaurant facility. I effectively applied skill sets soundly established during my valued time in the health care field. Specifically, ensuring meeting high customer service standards. At the same time, albeit in a fasted paced environment, being able to work soundly within colleagues.
Timeline
Nursing Assistant/Phlebotomist/Clinical Assistant
Mercy Hospital
07.2008 - 09.2020
Health Unit Coordinator
Mercy Hospital
07.2008 - 09.2020
Personal Care Assistant Certification
Anoka Technical College
High School Diploma -
Rogers Senior High School