MICHELLE PARENCE
East Orange,NJ
Summary
Learning Management Systems Professional with extensive experience in managing and optimizing learning management systems. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in system administration, user support, and data analysis. Known for reliability, effective communication, and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Learning Management Systems Administrator
SGS North America
01.2017 - Current
- Coordinate internal email blast; course offering, up and coming virtual training and cancellations
- Facilitate 30% exam proctoring for ISO 9001:2015 and ISO 22000:2018 IRCA
- Apply instructional design techniques and methodologies to design interactive courseware and other supporting materials to ensure effective learning experience for variety of corporate audiences
- Demonstrate good judgment in selecting methods and techniques for delivering training and development programs
- Collaborate with SME - designing learner & tutor guide
- Design presentations, job aids, toolkits, SharePoint site
- Update 50+ courses in iLearn LMS; mark completions, download certificates
- Calculate monthly revenue on confirmed training, online and purchase order
- Activate enrollment keys for all eLearning courses
- Test eLearning links before implementing trainings
LMS SharePoint Specialist Support
Eli Lilly and Company
11.2015 - 12.2016
- Company Overview: (Contract)
- Maintained Learning and Development SharePoint page editing and writing announcements, update courses, create department newsletter
- Assisted with test verification for course to be added on employees learning plan
- Managed date modification reports in SuccessFactor; on-leave and new hire processing
- Assist in troubleshooting issues with SuccessFactor
- Solved design problems and implemented attractive design using creative methods
- (Contract)
LMS Administrator/Training Coordinator
Party City
06.2015 - 11.2015
- Company Overview: (Contract)
- Provided assistant to the Sr
- LMS Administrator; managing Learning Management System (LMS) Skillsoft: running weekly reports, registration management, retention of required documents
- Coordinated all new hire training
- Organized monthly training workshops for corporate and field employees; create monthly workshop communication via email
- (Contract)
HR Administrator
RCM Technologies
02.2015 - 06.2015
- Company Overview: (Contract)
- Provided administrative support to the Director of HR and Sr
- Generalist to ensure accurate employment verification requests for present and former employees Ev5 and SAP
- Processed unemployment claims daily via fax and mail, and administrate new hire paperwork in ADP, Ev5 and SAP
- Performed data-entry by entering benefit enrollments of new hires in Ev5; manage monthly COBRA payments in Excel
- E-verified all new hires and process 19 paperwork
- (Contract)
Human Resources Temp & Recruiting Coordinator
Emergency Medical Associates
06.2014 - 01.2015
- Company Overview: (Contract)
- Provided administrative support to the Sr
- Director of HR, HR Assistant and Coordinator by managing background checks for physician, physician assistants and nurses in ADP Select and EP Staff Check
- Updated benefit information in ADP Enterprise; add beneficiaries, change of address, and dependents
- Assembled corporate handbook and benefit packages for new hires
- Administered New Hire Packets and 1-9 documentation for employee files
- Gathered personnel records from all employees from each department
- Supported human resources staff with new hire orientations and assembled corporate handbooks and benefit packets for new hires
- (Contract)
Administrative Assistant
New Jersey Institute of Technology
02.2014 - 05.2014
- Company Overview: (Contract)
- Provides efficient and professional administrative support to the Department and Dean of Liberal Arts & Sciences
- Prepare department communication, correspondence, and memos
- Compile graduate awards data for MS Excel spreadsheet Assist with requests from Faculty, Staff, and Student Body
- Create awards certificate
- Maintain graduate award budget via MS Excel, stipend, tuition, and fees
- Design monthly Newsletter for the Liberal Arts & Science departments
- (Contract)
HR Communications /Staffing Specialist & Recruiting Coordinator
Lincoln Educational Services
09.2007 - 12.2013
- Scheduled candidate interviews, candidate travel, and handled candidate expense reimbursement
- Compiled latest news from Wellness, President, Benefits, and Human Resources onto SharePoint weekly
- Coordinated and maintained intranet content and design to ensure consistency, integration, accuracy, and usability
- Generated and created offer letters
- Designed print media such as posters, brochures, newsletters, and handbooks
- Performed Human Resources administrative duties to include background checks, education verifications, drug testing and other clerical or administrative support areas as necessary
- Managed & troubleshoot ADP software; conducted background check and drug testing for 45 campus locations
Education
Bachelor of Arts - Visual Communication
American Intercontinental University
Schaumburg, IL10-2010
Skills
- Learning Management System Expertise
- Learning Analytics
- Content Development
- Training delivery
- Multitasking Abilities
- Organizational Skills
Key Qualifications
- Facilitate over 20 trainings a month training; Adobe Connect, WebEx, Zoom and Microsoft Teams platforms.
- Manage, schedule, and coordinate onsite/offsite training for site personnel.
- SGS Campus create, edit, and test training modules (SCORM)
- Generate accurate and timely reports for all stakeholders including Operations, Marketing and Department Managers
- LMS System (iLearn, SGS Campus, SuccessFactor and ServiceNow)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Learning Management Systems Administrator
SGS North America
01.2017 - Current
LMS SharePoint Specialist Support
Eli Lilly and Company
11.2015 - 12.2016
LMS Administrator/Training Coordinator
Party City
06.2015 - 11.2015
HR Administrator
RCM Technologies
02.2015 - 06.2015
Human Resources Temp & Recruiting Coordinator
Emergency Medical Associates
06.2014 - 01.2015
Administrative Assistant
New Jersey Institute of Technology
02.2014 - 05.2014
HR Communications /Staffing Specialist & Recruiting Coordinator
Lincoln Educational Services
09.2007 - 12.2013
Bachelor of Arts - Visual Communication
American Intercontinental University
Similar Profiles
Andrea DyerAndrea Dyer
Principal Investigator, Microbiology at SGS North America Inc.Principal Investigator, Microbiology at SGS North America Inc.
COREY SKIPPERCOREY SKIPPER
Assistant Laboratory Manager - Heavy Fuels at SGS North AmericaAssistant Laboratory Manager - Heavy Fuels at SGS North America
Suman LaskarSuman Laskar
Director of Operations at SGS North America IncDirector of Operations at SGS North America Inc
Wendy KremlingWendy Kremling
Petroleum Inspector at SGS North AmericaPetroleum Inspector at SGS North America
Jalil C BlueJalil C Blue
Cleaner/Sorter at United Parcel Service (UPS)Cleaner/Sorter at United Parcel Service (UPS)