Michelle Parish

• Calling Pharmacies and Insurance Companies to check on prior authorization status for patients
• Managing/ Implementing multiple Computer Systems
• Maintaining strong positive relationships with Pharmacies and Insurance Companies
• Implementing and Maintaining company policies
• Handling sensitive patient information and upholding confidentiality standards
• Promoted a positive work environment by fostering open communication and teamwork among colleagues.
• Maintained detailed records of phone interactions, ensuring proper follow-up and resolution of issues.
• Met call guidelines for service levels, handle time and productivity.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Responded proactively and positively to rapid change.
• Trained new personnel regarding company operations, policies and services.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Created and maintained detailed database to increase speed and ease of calls
• Participated in training programs to enhance product knowledge and customer service skills.
• Boosted team morale by consistently recognizing colleagues' contributions and achievements.
• Supported administrative staff with document management, ensuring timely filing and data entry.

• Participated in workshops and presentations related to ministry to gain knowledge.
• Attended BIble College courses Monday-Wednesday
• Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Collaborated with church leadership to develop strategies for church growth and increased member participation.
• Oversaw administrative tasks such as maintaining membership records and coordinating communication efforts between staff and volunteers.
• Implemented creative approaches to Bible study sessions that encouraged active participation from all group members, resulting in increased understanding of scriptural teachings.
• Assisted in the planning and execution of weekly worship services, contributing to an uplifting spiritual experience for attendees.
• Partnered with local organizations to conduct service projects, demonstrating the church''s commitment to making a positive impact within the community.
• Aided in the creation of effective marketing materials, promoting upcoming events and driving attendance at church services.
• Conducted regular outreach efforts to connect with unchurched individuals within the local community, inviting them to explore faith opportunities within the congregation.
• Volunteered at church-sponsored outreach events, providing polite, friendly representation.
• Educated members of congregation on religious beliefs and practices.
• Assisted with organizing religious activities and services.
• Maintained church grounds to upkeep clean, safe and tidy presentation.
• Greeted guests with bulletins, directions, and friendly conversation.
• Sourced and distributed food and supplies to those in need.
• Assisted with fundraising activities.
• Supported religious leaders in performing various duties.
• Attended meetings with religious leaders.
• Assisted with fundraising efforts to support church programs and services, raising significant funds for various causes.
• Led worship music performances during services, uplifting the congregation through song and praise.
• Facilitated small group discussions to foster deeper understanding of religious texts.
• Provided compassionate support to congregation members in need of assistance, offering both practical help and emotional support.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.

• Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
• Monitored team members to verify work quality and address concerns.
• Instructed crew members in safe work practices and methods to reduce work-related injuries.
• Communicated effectively with upper management, team members, and customers to keep everyone informed.
• Settled crew member disputes by addressing problems quickly and providing successful mediation.
• Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
• Trained employees in time management and proper ways to complete job duties.
• Established and enforced policies and procedures to maintain high standards of work.
• Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
• Developed a strong sense of teamwork among crew members through regular communication and team building activities.
• Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
• Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
• Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
• Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
• Established positive relationships with customers and colleagues through high standards of customer service.
• Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
• Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
• Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
• Established effective partnerships with local businesses for mutually beneficial collaborations during fundraising events.
• Collaborated with marketing team to effectively promote fundraising initiatives, resulting in higher participation rates.
• Developed strong relationships with major donors through personalized communication and stewardship efforts.
• Improved sales process transparency by creating detailed documentation of sales stages and responsibilities.
• Increased sales revenue by implementing effective sales strategies and cultivating strong client relationships.
• Boosted sales revenue by consistently meeting and exceeding individual sales targets.
• Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
• Maintained accurate cash handling and transaction records, ensuring financial integrity.
• Managed daily cash handling, depositing, and reporting responsibilities to maintain accurate financial records.
• Facilitated smooth checkout transactions with accurate cash handling and efficient processing of payment methods.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Exhibited high energy and professionalism when dealing with customers
• Management of travel logistics between team members, businesses, hospitality establishments, and upper management

• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
• Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
• Registered student progress and attendance on database to enable tracking history and maintain accurate records.
• Kept students on track with their required work
• Counseled students on extracurricular issues
• Trained another teacher into the position

• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Provided basic technical support resolving issues for clients on variety of company products.
• Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
• Set up appointments with potential and current customers to promote new products and services.
• Performed cold-calling and follow-ups with leads to secure new revenue.
• Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
• Found stores to book for fundraising and booked them
• Called and got donations for organization
• Helped raise money and plan official organization banquet
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Exceeded performance targets through diligent work ethic and focus on results-driven tasks.

• Discovered areas of improvement by generating quarterly operational and sales reports.
• Consulted with customers to assess needs and propose optimal solutions.
• Established, optimized and enforced business policies to maintain consistency across industry operations.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Generated revenues yearly and effectively capitalized on industry growth.
• Managed day-to-day business operations.
• Customer Service
• Sales and Lead generation
• Conflict Resolution

• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Trained new waitstaff on proper food handling, customer service and safety procedures.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Increased sales significantly by upselling higher-end products to customers.
• Conflict Resolution
• Kept server areas clean and stocked to increase efficiency while working tables.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

• Assisted clients in selection of lash length and color to create desired effects.
• Documented guest preferences, services and feedback to create seamless experience for return visits.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Handled and processed transactions Managed appointments and scheduling Opening and closing Duties

• Launched quality assurance practices for each phase of development
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Sales
• Money Handling
• Mentored team members to enhance professional development and accountability in workplace.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.