Michelle Parisi
Yaphank,NY
Summary
Experienced in handled singular declaratory judgments with high dollars and high volume.
Reliable, confident, loyal with 37 years of experience with Liberty Mutual Insurance.
Eager to learn new skills and ready to take on new challenges. A good listener and team player. Highly productive customer service team member well-versed in service delivery standards. Proven to navigate complex concerns well. Experienced in claims resolution and customer service-oriented positions.
Overview
38
38
years of professional experience
Work History
Senior Resolution Specialist
LIBERTY MUTUAL INSURANCE COMPANY
Uniondale, NY, New York
05.2002 - Current
- Experienced in litigation claims for 22 years.
- Managed a portfolio of singular SIU cases. Managed the filing of declaratory judgments and the legal processes to the resolution of hundreds of claims over the past 4 years.
- In depth knowledge and understanding of insurance policies, regulations, procedures and strategies.
- Great communication skills
- Proficient in collaborating with paralegals to manage motions and filings.
- involved with exception reports and continuous improvement data.
- Collaborated effectively with various departments including medical management, SIU, and legal.
- Successfully managed claims going to trial, provided testimony in court, and presented arguments for no fault claims in front of arbitrators.
Subrogation Claims Representative
Liberty Mutual
Smithtown, NY
03.1986 - 05.2002
- Identified, evaluated and investigated insurance subrogation claims.
- Negotiated with third parties to settle outstanding debts and recover funds for clients.
- Analyzed financial data to determine potential liability of third-party entities.
- Developed strategies for successful resolution of subrogation claims.
- Monitored progress of subrogation cases through completion of the process.
- Argued cases at arbitration.
Education
High School Diploma -
Comsewogue High School
Port Jefferson Station, NY07-1985
Skills
- Investigation skills
- Team Member Training
- Problem-Solving
- Time Management
- Multitasking
- Teamwork and Collaboration
- Exception reports
- Excel
Accomplishments
- Currently accepted into the Thrive program for leadership development.
- Involved in current SIU realignment process.
Timeline
Senior Resolution Specialist
LIBERTY MUTUAL INSURANCE COMPANY
05.2002 - Current
Subrogation Claims Representative
Liberty Mutual
03.1986 - 05.2002
High School Diploma -
Comsewogue High School