Michelle Parisien
Mandan
Summary
Dynamic business owner with over 30 years of experience in operations management, known for problem-solving and budget management. Proven ability to build strong customer relationships and develop staff to exceed performance expectations.
Overview
37
37
years of professional experience
Work History
Business Owner/Manager
Belcourt Oil Company
Belcourt
01.1993 - 06.2023
- Develop business plans, identify market opportunities, and adapt to changing situations.
- Budgeting, tracking expenses, managing cash flow, payroll, taxes, making investment decisions, and managing the POS system.
- Oversee day-to-day activities, manage inventory, and maintain facilities.
- Recruit, hire, train, and manage staff performance and development.
- Build customer relationships, resolve issues, and ensure excellent service delivery.
- Ensure adherence to regulations, and manage contracts.
Revenue Officer
Internal Revenue Service
Fargo
09.1986 - 01.1993
- Reviewed tax returns for accuracy and compliance with federal regulations.
- Analyzed financial data to identify discrepancies and potential fraud cases.
- Provided guidance on tax laws to assist taxpayers in understanding obligations.
- Educated taxpayers on their rights and responsibilities when it comes to paying taxes.
- Interacted with taxpayers, attorneys, accountants, and representatives to collect on delinquent taxpayer accounts and secure late returns.
- Analyzed financial data from various sources to identify potential areas of noncompliance.
- Conducted investigations of alleged criminal violations and made recommendations for criminal prosecutions and civil penalties.
- Maintained up-to-date knowledge of current tax laws and regulations.
- Estimated commercial and non-commercial real estate values and probable forced-sale value.
- Garnished bank accounts and wages and seized personal property if necessary.
- Monitored payments made by taxpayers to ensure compliance with agreed-upon terms.
- Provided guidance to taxpayers on filing requirements, payment options, and applicable laws and regulations.
- Ensured that all necessary forms were completed accurately prior to submission.
- Maintained up-to-date contact information for each case under review.
- Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
- Levied salaries, wages and bank accounts.
- Negotiated repayment arrangements with customers in order to resolve outstanding debt issues.
- Verified accuracy of financial documents such as income tax returns, balance sheets, and bank statements.
Education
Bachelor of Science - Business Administration
Moorhead State University
Moorhead, MN05-1991
Skills
- Business planning
- Inventory oversight
- Budget management
- Staff recruitment
- Customer relationship management
- Regulatory compliance
- Problem solving
- Contract negotiation
- Cash flow management
- Contract management
- Service excellence
- Employee training
- Manage operations
- Financial management
- Vendor relationship management
- Staffing oversight
- Employee development
- Financial administration
- Staff hiring
- Business administration
Accomplishments
Millennium, Minority Small Business of The Year (2000)
Timeline
Business Owner/Manager
Belcourt Oil Company
01.1993 - 06.2023
Revenue Officer
Internal Revenue Service
09.1986 - 01.1993
Bachelor of Science - Business Administration
Moorhead State University