Michelle Parker
Kansas City,KS
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Center Director
Octapharma Plasma Center
05.2019 - Current
- Ensure compliance with facility SOP’s, State and Federal (FDA) Rules and Regulations, OSHA requirements, and CLIA requirements
- Conducts monthly staff meetings and documentation
- Conduct Phone Screenings and interviews to hire staff according to center needs
- Develop employees through effective communication, coaching, and training
- Assess flow of screening, donor floor, and processing areas
- Provide coverage to reduce bottlenecks as required
- Performs screening to determine suitability to include taking vital signs (blood pressure, pulse, and temperature), perform finger sticks, read hematocrit, and total protein
- Set-up NexSys PCS with disposable set-up for plasmapheresis procedure
- Perform venipuncture
- Monitor donor’s procedures, respond to alarms, and error messages promptly resolve issues
- Disconnects donor after plasmapheresis process is completed
- Order inventory to ensure that donor center has adequate supplies
- Aseptically collect plasma samples from units
- Ensure units are placed into freezer within timeframe
- Prepare samples for shipment to testing laboratories
- Prepare units for shipment to warehouse.
- Kept facility in compliance with all applicable standards and laws.
Sr. DCT TRAINING Coordinator
COMMUNITY BLOOD CENTER
06.2017 - 05.2019
- Completed initial, annual & remedial training for all staff
- Ensure training is completed in a timely manner
- Perform staff observations, coach employees on areas for improvement, and prepare staff for audits
- Performs screening to determine suitability to include reviewing medical history, taking vital signs (blood pressure, pulse, and temperature), perform finger sticks, determine hemoglobin levels
- Perform phlebotomy, label all blood collection materials, and performs blood collection procedures.
- Compiled training handbook and related course materials.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
PHLEBOTOMIST
HEARTLAND HEALTH LABORATORY
05.2014 - 05.2017
- Collect blood specimens from residents at facilities utilizing draw list or test requisition
- Document all specimens collected of patient’s log sheet upon completion
- Transfer specimens to laboratory, store specimens appropriately.
Education
Associates Medical Assistant -
Heritage College
01.2014
Pharmacy Technician -
Heritage College
05.2008
Skills
- FDA
- AGES
- CLIA
- IQPP/PPTA standards
- Standard Operating Procedures (SOPs)
- (cGMPs)
- Good Documentation Practices
- Data Collection & Data Entry
- Excel
- Word
- PowerPoint
- Outlook
- Customer Service
- Billing
- Management
- CPR
- Patient Care
- Excellent organizational and administrative skills
- Aseptic collection techniques
- Time Management
- Pharmacology
- Medical Terminology
- Inventory
- Filling Medication
- Vital Signs
- Blood and Plasma Collection
- Scheduling
- Training and coaching
Timeline
Center Director
Octapharma Plasma Center
05.2019 - Current
Sr. DCT TRAINING Coordinator
COMMUNITY BLOOD CENTER
06.2017 - 05.2019
PHLEBOTOMIST
HEARTLAND HEALTH LABORATORY
05.2014 - 05.2017
Associates Medical Assistant -
Heritage College
Pharmacy Technician -
Heritage College