Michelle Pawlowski
Taylor,MI
Summary
Hardworking inventory professional with 15 years of experience in the field. Adept at coordinating paperwork, completing counts and maintaining documentation. Looking for a challenging role with room for advancement.
Overview
19
19
years of professional experience
Work History
Inventory Coordinator
JOANN Fabrics And Crafts
11.2021 - Current
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Maintained an up-to-date knowledge of industry best practices and trends, ensuring continuous improvement in inventory management processes.
- Enhanced backroom organization by redesigning storage layouts and implementing a organized work space.
- Oversaw the safe disposal or recycling of obsolete or damaged materials in compliance with regulatory requirements.
- Performed full inventory counts every year and weekly specified areas.
- Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
Store Manager
Tropical Smoothie
10.2020 - 11.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Dispatcher Office Assistant
Kc Logistics
05.2018 - 08.2020
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
- Reduced errors in dispatch records by conducting regular audits and implementing corrective actions when necessary.
- Advised regarding delays and special circumstances.
- Maintained updated and detailed records of calls in physical and electronic database.
- Streamlined dispatch procedures with the implementation of new technology and software systems.
Shift Manager
McDonalds
04.2005 - 04.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Scheduled staff to establish adequate coverage during peak business hours.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Managed staff hiring, training and supervision.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Kept accurate and detailed records of personnel progress and productivity.
- Oversaw loading and unloading of packages in restaurant.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Promoted a positive work environment through open communication and constructive feedback.
Education
No Degree - Business Administration And Management
Baker College
MichiganHigh School Diploma -
Mohegan High School
Clinton Township, MI06.2008
Skills
- Warehouse Organization
- Discrepancy investigations
- Stock replenishment
- Warehouse Operations
- Stock counts
- Documentation skills
- Inventory optimization
- Microsoft Office
- Product identification
- Inventory purchasing
- Equipment Operation
- Loss Prevention
- Shipping coordination
- Order Processing
- Purchasing management
- Requisitions management
- Cycle counting
- Storage Solutions
- Recordkeeping requirements
- Paperwork coordination
- Shipment policies
- Inventory Control
- Customer Service
- Teamwork and Collaboration
- Inventory Counts
- Stocking and Organization
- Attention to Detail
- Inventory organization
- Inventory Tracking
- Shipping and receiving
- MS Office
- Order picking and processing
- Inventory Reconciliation
- Data Management
- Cost Reduction
- Process Implementation
- Order Fulfillment
- Heavy Lifting
- Supply and demand requirements
- Digital and Physical Counts
- Customer Buying Habits
- Vendor Management
- Maintaining stock levels
- Shortage Reports
- SAP
- Systems and software expertise
- Inventory Accounts Reconciliation
- Order Management
- Financial Reporting
- Discrepancy Resolution
- Discrepancy Investigation
- Purchasing strategies
- Basic Math
- Proper Storage Protocols
- RFID Tracking
- Audit processes
- Quality Procedures
- Records Management
- Promotional understanding
- Asset protection expertise
- Recording Shipments
- Tagging procedures
- Operations
- Item tagging
- Sales Planning
- Promotions
- Regulatory Compliance
- File Maintenance
- Production Scheduling
- Supplier Relations
- Research experience
- Fundraising expertise
- Business Development
Timeline
Inventory Coordinator
JOANN Fabrics And Crafts
11.2021 - Current
Store Manager
Tropical Smoothie
10.2020 - 11.2021
Dispatcher Office Assistant
Kc Logistics
05.2018 - 08.2020
Shift Manager
McDonalds
04.2005 - 04.2018
No Degree - Business Administration And Management
Baker College
High School Diploma -
Mohegan High School