Michelle Payne
Meridian,ID
Summary
Technical leader with the balanced perspective of looking inwards towards the team and their responsible technologies and outwards understanding the unique business needs across various departments within the organization. Utilizing a combination of leadership, analytical, technical, organizational and collaborative skills to successfully manage disbursed teams, building others up for success.
Overview
15
15
years of professional experience
Work History
Senior Manager, Infrastructure Services
Silicon Valley Bank
02.2021 - Current
- Provided strong leadership to enhance team productivity and morale.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Evaluated hiring, firing, and promotions requests.
- Managed a large global team comprised of 32 people consisting of 1 Data Architect, 2 Technical Leads, 7 Principal Engineers, 5 Senior Engineers, 6 Senior Database Administrators and 12 Database Administrator
- Managed Silicon Valley's enterprise database platform of over 1200 database servers, consisting of Oracle, Microsoft SQL Server, Enterprise DB Postgres, and cloud database platforms.
- Acting as Data Architect to design and implement new server standards to reduce license costs, eliminate technical debt and enhance disaster recovery.
- Implemented and developed operational standards, policies and procedures.
- Designed and implemented technical processes to aid in minimizing risk exposure and to adhere to security compliances.
- Worked with Senior Engineers to create and deliver innovation to help the organization achieve its technical strategy.
- In charge of overseeing several complex projects to strengthen the database platform to include encryption at rest and in transit, data masking, database auditing and platform stability.
- Maintained tactical control over project budgets and timelines to keep teams on track and meet deadlines.
Managed team work loads and commitments using the Agile Modern Solutions Framework (MSF)
Enterprise Architect/Manager
Western Alliance Bank
08.2017 - 02.2021
- Recruited to utilize experience in infrastructure, data, applications, and security to architect a more streamlined, organized, tier structure and cost-effective data environment
- Performed risk analysis of possible data breaches, losses, or misuse using Symantec DLP software
- Researched IT issues and projects to affect development and completion of projects
- Architected hybrid cloud and on premise data environment to move company closer to cloud technology
- Created Technical Review Board and Office of the Enterprise Architects Charters; established a presence in the company, ensuring company’s ability to travel its technology roadmap to keep current and competitive
- Developed strategies such as Azure Road Map and combined and leveraged technologies for multiple business units and plans to enhance services, improve user effectiveness and foster innovation
- Architected data warehouse and database environment, allowing a centralized environment for consistent data reporting and data compliance.
Databases and Database Development Manager
TriWest Healthcare Alliance
02.2016 - 08.2017
- Redesigned supporting data environment for reporting requirements for the Veteran’s Administration
- Built and mentored a skilled database team of 5 SQL developers/DBAs and 2 Oracle DBAs and facilitated cross-functional relationships company-wide
- Reduced data loads from 12+ hours to 1.5 hours, producing regulatory reports with reporting deadlines
- Created standard build design as well as policy for development standards and code implementation
- Architected ETL data loads to improve load times between Oracle and SQL; architected and optimized ETL data loads of 1TB in less than 2 hours
- Bridged the gap between 2 very difficult teams to allow for a more collaborative work environment
- Developed databases for 2 government contracted applications and standard processes for government STIG security compliance.
Technology Consultant
Paradigm Technology
06.2014 - 02.2016
- Contracted to re-architect SQL environment by consolidation and regulatory requirements including PCI, software currency, upgrade software, application access, and roll outs for retail company with 100+ locations
- Designed and developed SQL dashboard reporting as well as application reports such as time clock punch time, pharmacy audit reports, and application equipment status
- Project manager for NAS migration between 2 Netapp Filers and assisted in migration of SQL2000, SQL, 2005, and SQL2008 database application to SQL2014 environments.
- Partnered across organization to design solutions with reporting capabilities to deliver optimal path for key business initiatives
Global Database Manager
Freeport-McMoRan Inc
05.2012 - 06.2014
- Led multiple globally dispersed SQL and Oracle database teams, creating lasting relationships between culturally and geographically diverse teams
- Built globally recognized teams, earning both regional management and global management awards
- Managed 450 database instances with 5k+ databases globally
- Reduced ticket backlog from 50% down to .02% which carried all towers in meeting monthly requirements
- Planned, migrated, and consolidated SQL servers saving $18M in licensing fees
- Go to person for all troubleshooting within SQL, networking, Windows, applications and configurations
- Lead member of SQL Compliance project and team lead of SQL auditing and SQL global migration projects.
- Excellent communication skills, both verbal and written
- Used critical thinking to break down problems, evaluate solutions and make decisions
Education
Masters of Information Technology - Computer Science
American Intercontinental University
2008
Bachelor of Science - Programming
American InterContinental University
Schaumburg, IL01.2007
Skills
- Data Quality & Management Metadata Management
- Data Governance
- Process improvements
- Business continuity planning
- Team building
- Capacity and scalability planning Excellent problem solving skills
- Project management with Agile methodology
Accomplishments
- Received recognition for high achievements by the Chief Information Officer for completing critical projects before deadlines and under budget
- Globally awarded for successfully building a highly skills and efficient team
Affiliations
- Voting Member–Technical Review Board (TRB)–Western Alliance Bank
- Member of Data Governance–Triwest
- Veteran, US Army,
Timeline
Senior Manager, Infrastructure Services
Silicon Valley Bank
02.2021 - Current
Enterprise Architect/Manager
Western Alliance Bank
08.2017 - 02.2021
Databases and Database Development Manager
TriWest Healthcare Alliance
02.2016 - 08.2017
Technology Consultant
Paradigm Technology
06.2014 - 02.2016
Global Database Manager
Freeport-McMoRan Inc
05.2012 - 06.2014
Masters of Information Technology - Computer Science
American Intercontinental University
Bachelor of Science - Programming
American InterContinental University
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