Michelle Payne

Entered in all vendor invoices, payments, and verified all statements monthly for accuracy.

Handled daily bank and credit card deposits, bank account reconciliations, and made any necessary journal entries.

Managed payroll by entering in employee deductions, verifying and approving hours, and tracking and verifying commissions and bonuses.

Updated cash flow daily and completed reporting on daily budget projections, cash flow, and budget vs actual.

Managed a team of Customer Service Representatives by setting daily and monthly goals, conducting performance reviews, leading and organizing trainings, and addressing customer's concerns.

• Worked alongside Project Managers on ordering necessary equipment, estimated time of arrivals, delays, and costing.
• Developed a strong relationship with vendors and stayed up to date on price adjustments, product changes, and opportunities for additional savings.
• Sourced additional vendors to meet company needs.
• Evaluated supplier performance through regular audits and assessments, ensuring compliance with quality standards and contractual terms.

• Licensed to sell home and auto insurance in 48 states.
• Took inbound calls and generated quotes for customers on their home and auto needs.
• Educated customers on coverage and payment options.
• Completed all necessary underwriting procedures to close policies.
• Top performer multiple months in a row.