Michelle Peake
Newark,NJ
Summary
Individual with 10 years experience working within the hospitality industry in Germany and the USA. Currently a Full time professional high profile Nanny during the week. However, seeking and driven to enter the hospitality industry once again during the weekends.
Overview
7
7
years of professional experience
Work History
Food and Beverage Supervisor
Philadelphia Cricket Club
10.2018 - 05.2019
- Interacted with members and address by name.
- Assigned work tasks to restaurant staff.
- Observed and established company standards.
- Supervised food presentation and plating to enhance visual appeal.
- Provided aid to all restaurant and kitchen staff as needed.
Server
Xfinity Live!
04.2017 - 04.2018
- Delivered exceptional, friendly and prompt service.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Successful multitasking while remaining professional and courteous.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Head Server/Event Coordinator
1818 Club
08.2012 - 05.2014
- Guided waiter staff by providing leadership in customer relations.
- Proper arrangement of large parties for successful flow of fast period establishment.
- Demonstrated excellent verbal and written communication skills.
- Hired, trained and supervised volunteers and support staff required for events.
Education
Bachelor of Science - Tourism And Hospitality Management
Temple University
Philadelphia,PA12.2019
Skills
- Interpersonal skills
- Customer service
- Team leadership
- Ability to work under pressure
- Conflict resolution
- Business fluent in German and English
- Adaptability
- Food and Beverage Orders
- Safe Food Handling Practices
Timeline
Food and Beverage Supervisor
Philadelphia Cricket Club
10.2018 - 05.2019
Server
Xfinity Live!
04.2017 - 04.2018
Head Server/Event Coordinator
1818 Club
08.2012 - 05.2014
Bachelor of Science - Tourism And Hospitality Management
Temple University
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