Michelle Peart

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked with cross-functional teams to achieve goals.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Maintained updated knowledge through continuing education and advanced training.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Recognized by management for providing exceptional customer service.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Utilized various software and tools to streamline processes and optimize performance.

open close registers, bookkeeping night manager

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked with cross-functional teams to achieve goals.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Maintained updated knowledge through continuing education and advanced training.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Recognized by management for providing exceptional customer service.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Utilized various software and tools to streamline processes and optimize performance.

• Taking care of her getting her ready for the day showers and dressing her and putting her her in her chair make coffee
• Maintained clean and safe living environments for residents.
• Assisted residents with daily activities and personal care needs.
• Monitored and reported changes in residents' health or behavior.
• Coordinated recreational activities to promote social engagement.
• Managed medication administration following established protocols.
• Communicated effectively with families regarding resident well-being.
• Trained new staff on caregiving procedures and safety practices.
• Documented daily care activities in resident records accurately.
• Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens. using appropriate cleaning supplies.
• Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
• Followed established safety procedures while performing all tasks related to caretaking duties.
• Provided assistance to disabled persons in accordance with their individual needs.
• Maintained landscaped area by picking up trash, removing debris and contacting landscaping team to address issues.
• Developed strong working relationships with tenants through courteous customer service practices.
• Organized storage areas in order to maximize space efficiency.
• Adhered to all applicable laws and regulations pertaining to health and safety standards in the workplace.
• Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
• Explained goals and expectations required of trainees.
• Polished furniture and room accessories to keep all areas bright and fresh.
• Coached staff on strategies to enhance performance and improve customer relations.
• Collaborated with multiple departments to maximize workflow and efficiency.
• Swept and damp-mopped private stairways and hallways.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Delegated work to staff, setting priorities and goals.
• Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
• Managed team of employees, daily progress reports and overall project planning.
• Implemented energy-saving measures to reduce utility costs and environmental impact.
• Monitored property for signs of damage or wear and initiated repair or replacement procedures.
• Performed light housekeeping duties including laundry and meal preparation.
• Sanitized and cleaned sinks, mirrors, toilets and showers.
• Operated a variety of hand tools and power equipment safely and effectively.
• Opened and closed buildings daily by unlocking and locking doors and managing security system.
• Coordinated with contractors and service providers for major repairs and maintenance work.
• Inspected buildings for signs of damage or disrepair and reported any findings to management immediately.
• Assisted with moving furniture or other items as requested by staff members or visitors.
• Communicated with management about changes, maintenance needs and tenant issues.
• Greeted visitors upon arrival and directed them to their destination within the facility.
• Repaired minor plumbing issues such as unclogging toilets and sinks.
• Kept records of all maintenance activities including costs incurred and materials used.
• Communicated effectively with co-workers regarding job assignments and progress updates throughout shifts.
• Responded promptly to requests from tenants regarding repairs or maintenance needs.
• Assisted in setting up meeting rooms for events or conferences held at the facility.
• Mixed water and detergents or acids to prepare cleaning solutions.
• Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

• Cashering , make sure product are stocked & working in the kitchen sweep mop vac closing opening the store make sure customers get what they need
• Processed customer transactions accurately and efficiently at a local convenience store.
• Managed cash register operations, ensuring proper cash handling procedures were followed.
• Assisted customers with product inquiries and provided exceptional service throughout their visit.
• Maintained cleanliness and organization of the checkout area to enhance customer experience.
• Collaborated with team members to restock shelves and ensure product availability for customers.
• Handled returns and exchanges according to store policies, ensuring customer satisfaction.
• Monitored inventory levels, reporting shortages to management for timely replenishment.
• Trained new cashiers on store policies, procedures, and customer service standards effectively.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Collected payments and provided accurate change.
• Greeted customers and answered any questions they had about the store's products and services.
• Performed other duties as assigned by management.
• Stocked shelves with merchandise when needed.
• Helped customers find specific products, answered questions, and offered product advice.
• Issued receipts, refunds, credits or change due to customers.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Answered customer questions and provided store information.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Processed sales transactions to prevent long customer wait times.
• Learned roles of other departments to provide coverage and keep store operational.
• Followed company security procedures for handling large sums of money.
• Answered customer inquiries regarding store policies and procedures.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Balanced daily transactions on a computerized point-of-sale system.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Helped with purchases and signed customers up for rewards program.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Conducted price checks for special orders or discounts as requested by customers.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Discounted purchases by scanning and redeeming coupons.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Used suggestive selling techniques to promote add-on sales.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Adhered to social distancing protocols and wore mask or face shield.
• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
• Checked personal identifications during alcohol and tobacco sales.
• Offered customers carry-out service at completion of transaction.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Processed customer payments quickly and returned exact change and receipts.
• Built and maintained productive relationships with employees.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Answered customers' questions and provided information on store procedures or policies.
• Maintained work area and kept cash drawer organized.
• Resolved customer complaints professionally in accordance with company policy.

• Open work isles ,cashering scheduling , give directions for my employees to work on check trucks in and out cleaning bathrooms banking ,paperwork and closing
• Supervised daily store operations to ensure smooth workflow and customer service.
• Trained staff on inventory management and merchandising best practices.
• Implemented promotional displays to enhance product visibility and sales.
• Managed scheduling and staffing to meet operational needs efficiently.
• Conducted regular audits to maintain compliance with company policies.
• Facilitated team meetings to communicate goals and address store challenges.
• Developed training materials for new employees on company procedures.
• Collaborated with district managers to align store performance with corporate standards.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Coached, mentored and trained team members in order to improve their job performance.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Trained employees on additional job positions to maintain coverage of roles.
• Provided leadership during times of organizational change or crisis situations.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Recruited and hired qualified candidates to fill open positions.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Analyzed customer feedback data to develop action plans for improving services offered.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Established processes to ensure efficient workflow throughout the organization.
• Led team meetings and one-on-one coaching sessions to continuously improve performance.
• Created monthly reports for senior management summarizing operational performance metrics.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Conducted performance evaluations, providing feedback and coaching for team development.
• Coordinated cross-departmental projects to ensure timely and successful completion.
• Managed inventory levels to meet demand without overstocking, reducing waste.
• Ensured compliance with industry regulations and company policies.
• Oversaw marketing initiatives, increasing brand awareness and sales.
• Oversaw daily operations, maintaining efficiency and quality standards.
• Developed and implemented strategic plans to achieve company objectives.
• Conducted performance reviews for team members.
• Led a team of XX employees, ensuring high productivity and excellent customer service.
• Negotiated contracts and agreements with vendors and suppliers to reduce costs.
• Resolved customer complaints and issues promptly, maintaining a positive brand image.
• Managed risk by developing and implementing effective risk management strategies.
• Streamlined communication channels, improving information flow and decision-making speed.
• Implemented process improvements, resultingin an increase in operational efficiency.
• Enhanced team morale and retention through recognition programs and career development opportunities.
• Analyzed market trends and competitor activity to inform business strategy.
• Delegated work to staff, setting priorities and goals.

• Cleaning classrooms and batrooms and sweeping and mopping and close it after
• Analyzed trends in guest feedback surveys related to housekeeping services provided.
• Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
• Assisted with general housekeeping duties such as laundry, sweeping floors, as needed.
• Performed light housekeeping duties such as vacuuming floors or dusting shelves.
• Scheduled and assigned daily tasks for housekeeping staff.
• Planned special events related to housekeeping activities such as room makeovers.
• Monitored the performance of all housekeeping personnel and provided guidance as needed.
• Organized and distributed housekeeping supplies such as linens, towels, and toiletries.
• Developed positive relationships with internal departments such as housekeeping and maintenance.
• Answered questions from guests regarding housekeeping services offered at the hotel.
• Maintained inventory of housekeeping supplies and equipment; ordered new items when needed.
• Monitored housekeeping staff performance to ensure that quality standards were met.
• Ensured that housekeeping staff adhered to safety protocols while performing their duties.
• Performed housekeeping duties such as laundry, cleaning, grocery shopping, meal preparation.
• Managed light housekeeping duties including laundry, grocery shopping and errands.
• Organized housekeeping staff schedules and delegated tasks accordingly.
• Performed general housekeeping duties to maintain a clean work area.
• Coordinated with housekeeping staff regarding room availability status updates.
• Provided assistance with light housekeeping tasks such as laundry, dusting, vacuuming.
• Conducted periodic audits of guestrooms to verify compliance with established housekeeping standards.
• Created weekly schedules for staff members that included shifts for housekeeping personnel.
• Performed household tasks, such as light housekeeping, meal preparation, grocery shopping.
• Performed light housekeeping tasks such as laundry, vacuuming and dusting.
• Educated clients on important life skills, housekeeping, and food preparation.
• Resolved customer complaints regarding housekeeping services in a timely manner.
• Resolved any conflicts between staff members or guests related to housekeeping services.
• Attended regular meetings related to housekeeping operations held by management.
• Developed and implemented efficient cleaning schedules for private housekeeping staff.
• Conducted regular meetings with housekeeping staff to discuss performance issues.
• Informed housekeeping staff when rooms were ready for cleaning or servicing.
• Supervised and trained housekeeping staff, ensuring quality standards were met.
• Performed general housekeeping duties such as sweeping floors, dusting shelves.
• Performed light housekeeping duties including cleaning toys and surfaces after use.
• Performed light housekeeping duties such as laundry and tidying up play areas.
• Coordinated with housekeeping department regarding maintenance needs in guest rooms.
• Performed light housekeeping tasks including laundry service and cleaning of common areas.
• Coordinated housekeeping staff to ensure guest rooms were prepared on time.
• Maintained cleanliness in the work area by performing regular housekeeping duties.
• Performed housekeeping duties to keep facilities clean and neat.
• Prepared monthly budget forecasts for Housekeeping Department expenses.
• Performed light housekeeping duties such as laundry, dusting, vacuuming.
• Researched new products or methods for improving efficiency in housekeeping operations.
• Performed light housekeeping duties including laundry, cleaning, and meal preparation.

• Open batendening cleaning cashering cooking
• Mixed cocktails and beverages for customers at a busy bar environment.
• Provided excellent customer service to enhance guest experience and satisfaction.
• Maintained cleanliness and organization of bar area throughout shifts.
• Managed inventory by ordering supplies and restocking as needed.
• Collaborated with kitchen staff to coordinate food and drink service efficiently.
• Trained new bartenders on recipes, techniques, and customer service standards.
• Designed creative drink specials to attract customers and promote sales.
• Handled cash register, processed payments, and ensured accurate transactions.
• Performed opening and closing duties including restocking supplies.
• Greeted customers and provided excellent customer service.
• Developed good working relationships with fellow employees through effective communication.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Processed payments accurately and efficiently with POS system.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Resolved customer complaints in a professional manner.
• Poured wine, beer, and cocktails for patrons.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Trained new bartenders on drink preparation and upselling techniques.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
• Provided drink suggestions to customers based on their preferences.
• Assisted in setting up the bar for service shift.
• Stocked ice bins and coolers as needed throughout shift.
• Recommended food and drinks to patrons based on preference, pairings, and special promotions.
• Balanced daily registers and generated sales reports for management.
• Kept track of bar tabs and transferred open tabs to dining area for wait staff.
• Collected and organized daily till totals and tips.
• Cleansed glasses with sanitizing solution after each use.
• Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
• Planned and coordinated special events to boost customer numbers and profits.
• Participated in weekly team meetings to discuss goals and objectives set by management.
• Attended regular training sessions to stay updated on new products or trends.
• Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
• Effectively multitasked within fast-paced environment.
• Made friendly conversation with customers to provide enjoyable bar experience.
• Remained calm and poised during busy periods, promoting great customer service to guests.
• Managed accurate bar tabs and processed cash and credit card transactions.
• Arranged bottles and glasses behind bar to make attractive displays.
• Described drink flavors and taste profiles to customers to help with ordering decisions.
• Cleaned up spills and broken glassware and safely disposed of sharp pieces.
• Neatly sliced and pitted fruit for garnishing drinks.
• Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
• Studied industry trends to inform planning of bar menu and development of new drink recipes.