Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Peete

Wayne,MI

Summary

Human Resources professional with experience in employee relations, recruitment, and compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in talent acquisition, conflict resolution, and policy implementation. Known for reliability and effective communication.

Overview

13
13
years of professional experience

Work History

Human Resources Generalist

Amazon
11.2021 - Current
  • Administered employee benefits programs and assisted with open enrollment.
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Reduced employee turnover by creating a comprehensive onboarding program for new hires.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.

Site Trainer

Amazon
06.2019 - 11.2021
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
  • Tracked attendance and progress against goals for each participant.
  • Identified and solved internal problems related to employee turnover by revamping training approaches.
  • Monitored participant workflow and behaviors throughout training process.
  • Eliminated process gaps by implementing new methods of standardized training.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Seasonal Operations Administrator

Amazon
10.2018 - 07.2019
  • Arranged conference rooms and facilities to prepare for meetings.
  • Performed routine clerical tasks by scanning, filing and copying documents.
  • Performed routine analysis and calculations to process data for internal reports.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Helped employees register for benefits programs using online portals.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.

Stow Ambassador

Amazon
08.2018 - 10.2018
  • Maintained clean and organized workspaces to uphold safety standards.
  • Separated damaged items from functional ones before placing on shelves.
  • Sorted products onto shelves according to type, weight and size.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Tracked clients progress in ATLAS and adapted plans to maintain progress.
  • Educated clients on at-home methods to reach and maintain goals, crafting plans for long-term success.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.

Lead Sales Representative

Childrens Place Inc.
02.2016 - 08.2018
  • Monitored sales team performance and provided constructive feedback.
  • Led sales team to exceed quarterly sales goals.
  • Reported sales data to upper management for review.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Trained, coached and mentored new sales associates for maximum performance.
  • Kept detailed track of sales and customer information in company system.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.

Retail Supervisor

Kohls Department Store
05.2012 - 03.2016
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
  • Trained and oriented associates to maximize team performance.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
  • Coordinated merchandising displays, signage and sales enablement.
  • Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
  • Mentored new sales associates to contribute to store's positive culture.

Education

Associate of Applied Science - Human Resources Development

Baker College
Flint, MI

High School Diploma -

E.A. Johnson Memorial H.S.
Mount Morris, MI

Skills

  • Assignment Delegation
  • Leadership Development
  • Program Monitoring and Tracking
  • Attention to Detail
  • Orientation and On boarding
  • Verbal and Written Communication
  • Data Entry
  • Problem Solving
  • Critical Thinking
  • Decision Making
  • Processing Personnel Records Compilation
  • Microsoft Office
  • Employee onboarding
  • HR policies implementation
  • HRIS systems
  • Employee relations
  • Records management
  • Internal investigations
  • Policy implementation
  • Termination procedures
  • In-depth knowledge of HR compliance

Timeline

Human Resources Generalist

Amazon
11.2021 - Current

Site Trainer

Amazon
06.2019 - 11.2021

Seasonal Operations Administrator

Amazon
10.2018 - 07.2019

Stow Ambassador

Amazon
08.2018 - 10.2018

Lead Sales Representative

Childrens Place Inc.
02.2016 - 08.2018

Retail Supervisor

Kohls Department Store
05.2012 - 03.2016

High School Diploma -

E.A. Johnson Memorial H.S.

Associate of Applied Science - Human Resources Development

Baker College

Similar Profiles

CREATE PROFILE
Michelle Peete