Michelle Pelchy
Elmira,NY
Summary
Skilled in team building, process optimization, and conflict resolution, ensuring smooth operational flow and productivity. Demonstrated ability to implement effective policies that improve organizational procedures. Committed to fostering professional growth with myself and within teams while maintaining accuracy and compliance. Accuracy-driven person experienced in serving clerical needs in many work settings with focus on performance optimization and team needs. Fast learner, knowledgeable about documentation, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Overview
22
22
years of professional experience
Work History
Personnel Clerk
GST BOCES
Elmira, NY
08.2023 - Current
- Processed employee salary and benefit changes in accordance with company policies.
- Maintained personnel records and files, ensuring accuracy of information and confidentiality.
- Conducted new hire orientations and provided training materials to employees.
- Responded to inquiries from staff regarding human resources issues, rules, regulations, benefits.
- Collaborated with other departments to ensure proper onboarding of new hires into the system.
- Conducted exit interviews when employees left their positions; documented findings in a report format.
- Performed various office duties such as filing documents, preparing payroll forms, photocopying documents.
- Responded to face-to-face, telephone and electronic requests for information.
- Maintained electronic databases and physical files.
- Coordinated and filed forms.
- Established, maintained and updated employee files.
Senior Clerk Typist
Big Flats Elementary
Big Flats, NY
09.2021 - Current
- Performed clerical work, including typing, proofreading, computer inputting, filing, checking and recording information on records.
- Answered telephone to facilitate general information in response to public or office inquiries.
- Sorted and filed documents to predetermined classification, maintaining alphabetical, index and cross-referenced files.
- Typed data from rough drafts and notes to create final copies of materials.
- Composed routine letters and memoranda to disburse.
- Documented and routed business correspondence to manage office paperwork.
- Observed deadlines, enabling timely completion of tasks.
- Supported office clerical functions using word processing and other software, email and office machines.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Teacher
La Paloma Academy
Tucson, AZ
07.2018 - 07.2021
- Established and strengthened positive relationships with students, parents and teaching staff.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Worked outside normal hours to be available to answer parent and student questions.
- Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Attended in-service training and professional development courses to stay on top of policy and education changes.
- Tracked attendance, assignments, grades and class participation for students.
- Utilized various types of equipment and aids to enhance learning experience.
Social Worker Assistant
Horseheads Central School District
Tucson, AZ
09.2014 - 06.2018
- Assessed clients' current condition by engaging in conversation and taking notes regarding specific problems.
- Collaborated with clients and other professionals to develop treatment and assistance plans.
- Maintained lists of resources helpful to clients.
- Directed clients in identifying and obtaining available benefits and community and social services.
- Facilitated activities for client interaction and social support such as table games, playing music and exercising.
- Interviewed clients and family members to compile and document information on medical, social, educational and institutional history.
- Liaised with social workers, CPS and attorneys regarding clients' medical care and medical records.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Collaborated with social workers to support patients.
- Maintained thorough and accurate records outlining program operations and participant progress.
Education
Master of Arts - Education Curriculum And Instruction
Grand Canyon University
02.2011
Post Baccalaureate Teacher - Elementary Education
University of Arizona
05.2004
Bachelor of Arts - Psychology
University of Arizona
05.2002
Associate of Arts - Liberal Arts And General Studies
Jefferson Community College
06.1999
Skills
- Experienced administrative skills
- Excellent verbal and written communication
- Extensive experience preparing correspondence and reports
- Collaborative
- Flexible
- Successful with project management
- Knowledgeable about onboarding processes
- Ability to prioritize tasks
- Experienced relationship building
- Capable staff supervisor
- Meets deadlines
- Productive decision-making skills
- Skilled database entry
- Recordkeeping and bookkeeping
- Excellent documentation skills
- Knowledgeable about Microsoft Office
Education and Training
other,other,other,other
Timeline
Personnel Clerk
GST BOCES
08.2023 - Current
Senior Clerk Typist
Big Flats Elementary
09.2021 - Current
Teacher
La Paloma Academy
07.2018 - 07.2021
Social Worker Assistant
Horseheads Central School District
09.2014 - 06.2018
Master of Arts - Education Curriculum And Instruction
Grand Canyon University
Post Baccalaureate Teacher - Elementary Education
University of Arizona
Bachelor of Arts - Psychology
University of Arizona
Associate of Arts - Liberal Arts And General Studies
Jefferson Community College
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