Michelle Pelissier
Salisbury,NC
Summary
Proven achiever with a track record of enhancing customer satisfaction at Food Lion through meticulous organization and cleanliness. Skilled in stock replenishment and customer engagement, I excel in maintaining inventory accuracy and providing exceptional service, contributing to a positive shopping environment.
Overview
21
21
years of professional experience
Work History
Center Store Associate
Food Lion
12.2018 - 05.2024
- Enhanced customer satisfaction by maintaining a clean and organized sales floor.
- Stocked merchandise, clearly labeling items, and arranging by set standard.
- Maintain proper stockroom standard with handling back stock and restock products.
- Ordering for health and beauty department and complete maintenance walks to ensure inventory numbers are correct.
- Providing outstanding customer service to ensure a comfortable shopping experience.
Sales Associate
JCPenney
08.2003 - 02.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate Degree - Business Management
Community College of Vermont
Saint Albans, VTSkills
- Customer engagement
- Stock replenishment
- Cleanliness standards
- Goal-oriented mindset
- Customer service
Timeline
Center Store Associate
Food Lion
12.2018 - 05.2024
Sales Associate
JCPenney
08.2003 - 02.2013
Associate Degree - Business Management
Community College of Vermont