Michelle Perez
San Benito,TX
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Academy Sports + Outdoors
09.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Secretary
Bernards Electric LLC
06.2022 - 06.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
Cashier
The Home Depot
05.2020 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Criminal Justice
06.2025
GED -
06.2020
Skills
- Electronic and Paper Filing
- Managing Purchasing Activities
- Client Interfacing
- Time Management
- Coin and Currency Counting
- Customer Service Excellence
- Refunds and Exchanges
- Account Invoicing
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate - Academy Sports + Outdoors
09.2023 - Current
Secretary - Bernards Electric LLC
06.2022 - 06.2023
Cashier - The Home Depot
05.2020 - 06.2022
The University of Texas Rio Grande Valley - No Degree, Criminal Justice
San Benito High School - GED,
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