Michelle Perez
Academy Sports Outdoors
San Benito,TX
6
Years of experience
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Work History
Retail Sales Associate
2 Years 4 Months- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Secretary
1 Year- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
Cashier
2 Years 1 Month- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelors - Criminal Justice
GED
Skills
Electronic and Paper Filing
Managing Purchasing Activities
Client Interfacing
Time Management
Coin and Currency Counting
Customer Service Excellence
Refunds and Exchanges
Account Invoicing
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Academy Sports Outdoors
09.2023 - 01.2026Read More
Secretary
Bernards Electric LLC
06.2022 - 06.2023Read More
Cashier
The Home Depot
05.2020 - 06.2022Read More
San Benito High School
GED
Read More
The University of Texas Rio Grande Valley
Bachelors from Criminal Justice
Read More