Michelle Perry
Columbus,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Kroger
Assistant store leader
Columbus, OH
10.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Ensured customer satisfaction by resolving product-related issues with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Managed inventory levels using warehouse management systems effectively.
- Cultivated relationships with vendors to optimize supply chain operations.
- Trained new staff on logistics protocols and safety regulations.
- Implemented best practices for inventory control and tracking systems.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Coordinated with marketing and sales teams to support product launch and promotional activities.
- Facilitated team meetings to discuss coaching strategies and best practices.
- Assisted in evaluating team performance and providing constructive feedback.
- Maintained documentation of coaching sessions and participant progress records.
Store Leader
Windsor Fashions
Dayton, OH
06.2020 - 09.2021
- Led daily store operations and ensured compliance with company policies.
- Managed team schedules and delegated tasks to optimize productivity.
- Trained and mentored staff on customer service best practices.
- Oversaw inventory management and maintained stock levels effectively.
- Implemented visual merchandising strategies to enhance store presentation.
- Fostered a positive work environment through effective communication and support.
- Conducted performance evaluations to guide employee development efforts.
- Managed all aspects of store operations including staffing schedules, budgeting.
- Resolved customer service issues to ensure customer satisfaction.
Office Manager
Southern Ohio dermatologist
Dayton, OH
06.2018 - 06.2020
- Coordinated patient communications and ensured timely follow-up appointments.
- Managed daily office operations and maintained patient scheduling systems.
- Oversaw inventory management for medical supplies and office materials.
- Assisted with billing processes and verified insurance information for patients.
- Trained new staff on office procedures and customer service standards.
- Implemented efficient filing systems to organize patient records securely.
- Maintained compliance with health regulations and managed safety protocols.
Education
Lakota West High School
West Chester, OHSkills
- Inventory management
- Warehouse management systems
- Visual merchandising strategies
- Vendor relationship management
- Customer relationship management
- Team leadership
- Staff training
- Safety compliance
- Effective communication
- Collaboration
- Task prioritization
- Adaptability to change
- Problem solving
- Microsoft Word
- Verbal communication
- Positive work environment
References
References available upon request.
Timeline
Kroger
Assistant store leader
10.2021 - Current
Store Leader
Windsor Fashions
06.2020 - 09.2021
Office Manager
Southern Ohio dermatologist
06.2018 - 06.2020
Lakota West High School