Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Michelle Perry

Cohoes,NY

Summary

Committed and motivated in providing excellent customer service with close attention to detail and decision making skills. I have a strong work ethics, professional demeanor and great initiative.

Overview

22
22
years of professional experience

Work History

Senior Typist

Cohoes City School District
09.2017 - Current
  • Organized and maintained precise confidential personnel files.
  • Typed official correspondence and reports from handwritten notes and other information sources.
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Exercised judgment within school policy guidelines to alleviate principal's workload.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Established administrative work procedures to track staff's daily tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Antler Sculpture by Wilfred
06.2003 - Current
  • I have worked with my father for his small business for several years selling art work.
  • I assist with organizing finances, shipping and receiving merchandise and finding venues.
  • Extensive knowledge in how each piece of art was made including which tools and materials were used for each piece.
  • Strengthened communication skills through regular interactions with others.

Office Assistant/Transcriptionist

Proactive Chiropractic
02.2017 - 10.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completing and editing all incoming new patient, lapse, release, and re-examinations paperwork.
  • Adding all necessary health and background information to the exams after the doctors complete their portion.
  • Verifying all information is correct and meets the standards required for medical records prior to sending the documents to specified healthcare professionals.
  • Navigating two Chiropractic records systems (ChiroOffice and ChiroPad EMR) used by the office staff and doctors. I was responsible for handling both due to the dual jobs I performed at the office.

Direct Support Professional

Saratoga Bridges Clifton Park Day Program
11.2016 - 02.2017
  • Working for Saratoga Bridges I am a Direct Support Professional for adults with developmental disabilities.
  • I have been trained on topics such as Abuse Reporting and Prevention, Medical Topics, Blood Borne Pathogens, Fire Safety, Driver Safety including lifts and tie downs, Individual Rights, Body Mechanics and Lifting, Communication/Sign Language, Feeding, Choking, Nutrition, Human Growth & Development/Developmental Disabilities, Aging, Sensitivity, Self-Advocacy, Personal Allowances, Sexuality, Recreation & Leisure, Family Relationships, and Person Centered Planning/Individual Service Plans.
  • I assist with everyday leisure activities, as well as feeding, toileting, and repositioning.
  • I am also trained in Medicaid documentation on paper and in the computer system THERAP.

Oak Transcription
10.2015 - 10.2016
  • Working for Oak Transcription, I provided documentation production for Disability and Consultative Examinations in a proficient and timely manner; up to 20 separate records per day depending on the length/intricacy of the exam.
  • By doing this I have gained experience in a variety of specialties including, orthopedics, internal medicine, pediatrics, neurology, speech and language, psychiatry, and intelligence.

Prime Management
05.2012 - 11.2015
  • Working knowledge of 4 different properties and the styles/amenities they each offered.
  • Provide prospective tenants with all information needed about the properties located in Cohoes, Green Island and North Greenbush.
  • I also assist the property managers with drafting leases and organizing tenant information.
  • Administrative functions to include but limited to collecting payments from tenants, sending late notices, answering phones, filing and providing information packets for current and prospective tenants.
  • Assist tenants with any concerns regarding their establishment.
  • Proficient with Yardi Voyager.

Taft Furniture
04.2011 - 07.2012
  • Provide customer service for purchasing furniture, entering finance applications, customer service claims, answering phones, handling finances and cleaning and organizing the store.
  • Proficient with STORIS.

Regal Cinemas
04.2008 - 08.2011
  • Sold tickets and concession items
  • Cleaned theaters
  • Organized stock
  • Finance handling

Education

Career Diploma - Medical Transcription

Penn Foster College
08.2015

History and Spanish

SUNY Brockport
Brockport, NY

Some College (No Degree) -

Hudson Valley Community College
Troy, NY

American History, Political Science, Psychology, Calculus, Spanish and French

SUNY Albany
Albany, NY

University in The High School Program - Pre-Calculus

Schenectady County Community College

Skills

  • Office Management
  • Administrative support
  • Critical Thinking
  • Meets/exceeds standards
  • Attention to detail
  • Microsoft Office
  • Google Workspace
  • Employee development and training
  • Claims and appeals policies and procedures
  • Filing and data archiving
  • Multiline telephone skills
  • Hands on support for individuals with developmental disabilities
  • Problem solving

Accomplishments

  • Received numerous academic awards in High School
  • Graduated Advanced Regents Diploma
  • Entered College as a Sophomore

Affiliations

  • CSEA Local 6008-00

Timeline

Senior Typist

Cohoes City School District
09.2017 - Current

Office Assistant/Transcriptionist

Proactive Chiropractic
02.2017 - 10.2017

Direct Support Professional

Saratoga Bridges Clifton Park Day Program
11.2016 - 02.2017

Oak Transcription
10.2015 - 10.2016

Prime Management
05.2012 - 11.2015

Taft Furniture
04.2011 - 07.2012

Regal Cinemas
04.2008 - 08.2011

Antler Sculpture by Wilfred
06.2003 - Current

Career Diploma - Medical Transcription

Penn Foster College

History and Spanish

SUNY Brockport

Some College (No Degree) -

Hudson Valley Community College

American History, Political Science, Psychology, Calculus, Spanish and French

SUNY Albany

University in The High School Program - Pre-Calculus

Schenectady County Community College

Similar Profiles

CREATE PROFILE
Michelle Perry