Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Peters

Vancouver,WA

Summary

Dynamic and detail-oriented professional with extensive experience as a Cake Decorator. Expert in cake decoration and customer service, consistently exceeding client expectations. Proven ability to maintain high standards of food safety and quality while managing multiple tasks efficiently. Reliable team player dedicated to enhancing customer satisfaction. Additionally highly skilled in the food service industry.

Overview

33
33
years of professional experience

Work History

Cake Decorator/ Bakery Clerk

QFC
02.2004 - Current
  • Designed specialty cakes for birthdays,graduations and other special occasions.
  • Assisted customers with selecting suitable cake designs while demonstrating excellent listening skills and attention to detail.
  • Consistently met customer expectations through clear communication regarding design specifications.
  • Maintain custom cake case. preparing cakes and desserts for immediate sale.
  • Opening and closing bakery procedures, barista, taking orders, baking cookies and bread, helping customers with all their bakery needs.

Cashier

Home Depot
05.2023 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked in multiple departments, lumber, garden, front end and self checkout.
  • Operated cash register for cash, check, and credit card transactions.

Cook

Hankos Sports Bar
10.1997 - 06.2003
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Hostess/Waitress/Cook

Cock and Bull Villa Roma Italian Restaurant
01.1993 - 09.1997
  • Completed daily side work and opening and closing duties without fail.
  • Seated patrons based on guest preferences and seating availability.
  • Line cooked in high volume lunch and dinner kitchen. preparing orders for small and large groups.
  • Food prepping to prepare for lunch and dinner rush.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Opening and closing duties along with receiving product from vendors.

Education

Culinary Arts - Culinary Arts

Western Culinary Institute
Portland, OR
10-1998

High School Diploma -

LaGrande High School
La Grande, OR
06-1994

Skills

  • Airbrushing techniques
  • Opening and closing duties
  • Order taking
  • Customer service
  • Reliable and responsible
  • Food safety
  • Cake decoration
  • Receiving
  • Stock rotation
  • Food prep/cook
  • Knife skills
  • Production-driven

Timeline

Cashier

Home Depot
05.2023 - 07.2023

Cake Decorator/ Bakery Clerk

QFC
02.2004 - Current

Cook

Hankos Sports Bar
10.1997 - 06.2003

Hostess/Waitress/Cook

Cock and Bull Villa Roma Italian Restaurant
01.1993 - 09.1997

Culinary Arts - Culinary Arts

Western Culinary Institute

High School Diploma -

LaGrande High School
Michelle Peters