Michelle Peters

• Create lasting impressions for owners/guests who return every year

• Check in arrivals

• Block VIP rooms for future arrivals requested by General Manager

• Communicate with management on occupancy

•Resolve billing questions during checkout

• Answer phones with guest/owner inquiries/requests

• Communicate daily with front office/engineer/security/housekeeping/F&B/concierge/sales

• Cover night audit shift when there is staff call outs and PTO

• Assist front office if GM/DOO/front desk managers call out or on PTO

• Assist with guest amenity orders

• Assist Ambassador/bell staff with luggage/grocery storage if unavailable

• Hand out pool towels if pool hut is closed or away

• Assist/post with our Children’s Miracle Network/United Way donation program with Beach Rentals

• Guided customers in selecting clothing and accessories, contributing to a positive shopping experience.
• Provided product knowledge to customers, promoting brand values and quality standards.
• Managed inventory by organizing merchandise on the sales floor and in stockrooms.

• Conduct yearly evaluation

• Training new hire

• Balance daily till

• Inventory for lost prevention

• Deposit Daily Cash intake

• Create purchase orders