Michelle Petrini
Davie,FL
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Experienced in fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
14
14
years of professional experience
Work History
General Manager
Salt & Straw
11.2020 - 04.2025
- Directed daily operations of a high-volume, customer-centric ice cream shop.
- Recruited, trained, and managed a team of 20+ employees to uphold company standards.
- Maintained optimal inventory levels, vendor relations, and cost control.
- Evaluated sales and labor metrics to enhance business performance.
- Created a positive and inclusive team culture, reducing turnover.
- Ensured compliance with all safety, health, and labor regulations.
- Managed budget implementations, employee reviews, training and schedules
Bar Manager
Casa De Montecristo
12.2018 - 02.2020
- Guided customers in product while managing sales transactions.
- Maintained inventory levels and assisted with product ordering.
- Handled opening and closing procedures per corporate standards.
- Delivered exceptional service in a welcoming, upscale environment.
- Mentored and trained staff members to ensure exceptional customer service standards.
Nutrition Assistant
New York Presbyterian Hospital, Greenberg 14 South
09.2015 - 10.2018
- Provided professional food service to 28 VIP patients in the amenities unit.
- Collaborated with dietitians to ensure optimal nutrition for patients with specific dietary needs.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Maintained cleanliness and safety in accordance with health regulations.
Bar Manager/AGM/Assistant to the Event Coordinator
Riverview Restaurant & Lounge
06.2011 - 10.2017
- Delivered consistent, high-quality customer experiences in a busy setting.
- Managed event budgets and tracked expenses, optimizing resource allocation for maximum impact.
- Supervised staff, coordinated training, and supported event planning.
- Handled daily financial reconciliations and transactions.
- Enhanced supplier relationships, ensuring timely delivery of high-quality products.
- Enhanced event experiences by effectively managing logistics and coordinating with vendors.
Education
High School Diploma -
St. Vincent Ferrer High School
New York06-2008
Skills
- Leadership and team building
- Hiring/ Talent development
- Food safety/ Health code compliance
- Inventory management
- Cost control
- Labor management
- Customer engagement/ Guest relations
Languages
English
Polish
Timeline
General Manager
Salt & Straw
11.2020 - 04.2025
Bar Manager
Casa De Montecristo
12.2018 - 02.2020
Nutrition Assistant
New York Presbyterian Hospital, Greenberg 14 South
09.2015 - 10.2018
Bar Manager/AGM/Assistant to the Event Coordinator
Riverview Restaurant & Lounge
06.2011 - 10.2017
High School Diploma -
St. Vincent Ferrer High School
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