Michelle Pichardo
El Mirage,AZ
Summary
Experienced professional with a strong background in customer service and technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of working independently, managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Registered Behavior Technician
BlueSprig
Surprise, AZ
11/14/23 - Current
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Tracked data and monitored progress of client's goals and objectives.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
Registered Behavior Technician
Hopebridge
Sun City West, AZ
07.2023 - 02.2024
- Provide one-on-one ABA to children with autism in a variety of settings to encourage patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
Registered Behavior Technician
Ally Pediatric Therapy
Surprise, AZ
01.2023 - 06.2023
- Provided direct one-on-one ABA therapy to children with autism in a variety of settings.
- Implemented behavior intervention plans based on individualized needs.
- Assist with building life and social skills useful for everyday activities and interactions.
Personal Lines Insurance Sales Agent
The Hartford Insurance
Scottsdale, Arizona
06.2019 - 01.2023
- Provided detailed explanations of various types of coverage including auto, and home insurance.
- Assessed customers' insurance needs, determined coverage levels and provided quotes to the age group of 50 years old and older.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
High School Diploma -
Apollo High School
Glendale, AZ05.2015
Skills
- Bilingual - English and Spanish
- Adaptability and Flexibility
- Communication
- Insurance verification experience
- Provider enrollment expertise
- Effective written and verbal communication
- Healthcare
- Professional relationship building
Timeline
Registered Behavior Technician
Hopebridge
07.2023 - 02.2024
Registered Behavior Technician
Ally Pediatric Therapy
01.2023 - 06.2023
Personal Lines Insurance Sales Agent
The Hartford Insurance
06.2019 - 01.2023
Registered Behavior Technician
BlueSprig
11/14/23 - Current
High School Diploma -
Apollo High School
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