MICHELLE PICKFORD BSN, RN
Sherman,IL
Summary
Enthusiasm for patient care and operational excellence is demonstrated through extensive experience in both administrative and clinical settings. A proven ability to coordinate healthcare services and enhance patient safety aligns well with the commitment to quality support. Skills in actively monitoring patient conditions and improving care processes reflect a dedication to fostering an exemplary healthcare environment. Passion for contributing to meaningful patient experiences while collaborating with diverse teams is evident.
Overview
28
28
years of professional experience
Work History
Registered Nurse, BSN/Charge Nurse
Springfield Memorial Hospital
Springfield, IL
01.2019 - Current
- Plan and coordinate day-to-day administrative and operational functioning of a 25-bed telemetry unit
- Organized and prioritized 5–7 care patient assignments
- Supported the nurse manager in operating the unit by controlling the quality of service, cost-effectiveness, and patient safety
- Maintained documentation of medication administered
- Reviewed care plans on a daily basis to ensure appropriate care was provided to each patient's needs
- Determined patient care assignments in accordance with patient's requirements
- Managed a team of 9 nursing staff ensuring high-quality care for up to 25 patients per shift
- Supervised daily operations in a cardiac unit with a capacity of 25 beds with average discharges and admissions of 30– per month
- Managed care for 60– cardiac patients monthly, 720– annually ensuring high-quality treatment and care standards
Unit Secretary, Patient Care Technician, Telemetry Technician, Emergency Medical Technician
Memorial Medical Center/Express Care
Springfield, IL
06.2001 - 01.2019
- Provide secretarial support for all employees and physicians
- Answer phones and patient call lights
- Process physicians orders
- Maintaining and ordering supplies
- Performing basic medical task within the scope of practice
- Independently observed and interpret cardiac rhythms and documenting
Closing Cashier
Eagles Grocery Store
05.1997 - 03.2000
- Increased transaction efficiency by 15% by supervising a team of 4 cashiers/front end employees
- Tally Money and balance schedules
- Reduced till discrepancies by 30% by implementing a double-check system during closing routines
- Handled closing duties for a retail floor space of 15,000 sq ft
Education
Bachelor of Science -
Southern Illinois University - Dean's List
Illinois12.2021
Accomplishments
- Magnet Nursing Partnership Award, 2017, American Nurses
- Employee of the Unit: 2004, 2007, 2018, and 2023
- Clinical III Nurse, As I advance in experience, my ability to contribute to Memorial Health and to the nursing profession has expanded.
- UBC Member, Voice my concerns, contribute to decision-making processes, and identify areas for improvement. As a member I play a vital role in enhancing patient care outcomes and promoting a culture of excellence.
- Charge Nurse, As a charge I encounter critical results, patient flow management, communication, situational awareness, clinical decision making, and nurse-patient assignments. I am able to think critically and make sound decisions in a fast-paced setting.
- Nurse Training, Trained 16 new nurses and 8 Unit Secretaries, improving team productivity.
- Quality Improvement, Educate colleagues about change to practice, patient care, and/or organizational policies.
- Orientation Binder, Updated 6B's Unit Orientation Binder to assure it reflects the latest protocols and information.
Training
- Basic Life Support, American Heart Association
- Advanced Cardiac Life Support, American Heart Association
- National Institute of Health Stroke Scale, American Heart Association
- Emergency Medical Technician (EMT-B), Lincoln Land Community College
Professional References
- Julie Downey, Registered Nurse III/Charge Nurse, Springfield Memorial Hospital, Springfield, IL, 2178609105, Downey.Julie@mhsil.com
- Jacque Pence, Registered Nurse, 9803335625, Jacquepence@gmail.com
- Andrea Ramm, Nurse Manager, Springfield Memorial Hospital, Springfield, IL, 2177883956, Ramm.Andrea@mhsil.com
Timeline
Registered Nurse, BSN/Charge Nurse
Springfield Memorial Hospital
01.2019 - Current
Unit Secretary, Patient Care Technician, Telemetry Technician, Emergency Medical Technician
Memorial Medical Center/Express Care
06.2001 - 01.2019
Closing Cashier
Eagles Grocery Store
05.1997 - 03.2000
Bachelor of Science -
Southern Illinois University - Dean's List
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