Michelle Pike

• Coached managers on effective team leadership through communication strategies and feedback processes.
• Provided HR guidance on workforce planning, talent management, and organizational development.
• Investigated workplace complaints and incidents in alignment with company policy guidelines.
• Supported leaders during disciplinary meetings by advising on legal implications of decisions.
• Identified enhancements in HR processes and developed solutions to increase operational efficiency.
• Analyzed engagement survey and exit interview data to uncover trends in employee satisfaction.
• Facilitated annual talent calibration meetings using the 9-box grid, improving internal promotions.
• Increased corporate participation in Vets TRG by five percent as HR Advisor.

• Created Talent Acquisition on-boarding guide, mentor and train new team members
• Partner with organizational development to ensure recruiting strategies align with succession plans, performance management, and talent calibration
• Establish rapport and meet regularly with stake holders to understand staffing model and growth projections
• Assist with various projects as required – Workday and HireVue implementations, On-boarding process, Interview Guides, Social Media and Job Board roll-outs
• Facilitate "Recruiting Best Practices" at monthly Academy Leadership University

• Responsible for full life-cycle recruiting within corporate office for various departments – Merchandising, Planning & Allocation, Global Sourcing, Marketing, Loss prevention, as well as Finance, & Accounting.
• Manage the offer & negotiation process with hiring managers and candidates to meet and achieve business objectives
• Consult with hiring managers to develop a thorough understanding of the position to create a recruiting strategy to support, attract, pipeline and select top talent
• Responsible for direct source candidates, leverage current sourcing tools, and the ability to team with outside sourcing vendors when needed
• Provide status reports, hiring trends and analysis to management
• Participate in recruitment events such as job fairs, customer care holiday hiring, and summer internship program

• Recruit top talent to fill all Houston Support Center needs
• Lead consultations for recruitment and interview plans for each open requisition
• Conduct regular touch point meetings with business leaders to determine the effectiveness of recruiting plans and
  implementation
• Develop a pool of qualified candidates in advance of need
• Directs the efforts of employment agencies and search firms including negotiating and controlling employment related fees
• Awarded "People Champion" August 2016

• Coordinate interviews and phone screens, working directly with candidates and stake holders
• Provide an exceptional candidate experience with effective communication and managing overall candidate experience
• Savvy with networking sites such as LinkedIn and Boolean searches
• Conduct reference and background checks
• Maintained updated knowledge of industry trends to make informed sourcing decisions to maintain a healthy pipeline

• Accountable for all facets of Learning Management System - Build and assign learning plans, courses and classes, follow up and communicate to ensure completion
• Analyze, recap, and extract reports in Learning Management System
• Facilitate corporate Education Reimbursement program
• On-board all new associates to ensure basic knowledge of Learning Management System
• Partner with subject matter experts to plan and coordinate all classes
• Audit, document, and evaluate training class effectiveness

• Lead the administration, coordination and monitoring of proper procedures regarding investigations and case activity
• Partnered with court houses to process restitution and civil demand collection
• Planned, developed and implemented Loss Prevention Awareness programs in conjunction with other departments to reduce company wide shrink
• Developed written procedures for stores regarding Loss Prevention programs
• Communicated information and directives to field personnel