Michelle Pisciotta
Westborough,MA
Summary
Versatile business leader with broad skills and notable accomplishments with years of added value in supply chain, financial planning and inventory management. Seeks opportunities to leverage vast supply chain experience to streamline processes, increase efficiencies and enhance profit performance. Successful in building relationships at all levels throughout a cross functional organization with both external and internal business partners.
Overview
20
20
years of professional experience
Work History
Sr. Director Inventory Management
Staples, Inc.
01.2023 - Current
- Responsible for leading a team of 21 associates in charge of demand planning, forecasting and inventory management functions.
- Provide strategic direction and demonstrate leadership to achieve sales, margin, inventory and service objectives for 950 Retail Stores.
- Work cross functionally with Merchandising to plan optimal levels of inventory to achieve low cost capital goals while driving sales
- Drive out cost in the Supply Chain by initiating cross functional planning activities to improve visibility to demand and ultimately improve capacity planning.
- Implemented new tool to provide improved demand visibility resulting in $10M of savings of Distribution and Transportation expense.
Sr. Director Sales & Operations Planning, Supply Chain
Staples, Inc.
01.2018 - 01.2023
- Provided support to Executive Vice President of Supply Chain
- Directed design and execution of business transformation initiatives to drive improved demand visibility resulting in a savings of $10M for Distribution & Transportation
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Partnered cross functionally with Inventory Management, Merchandising & Finance to develop yearly inventory, turn and service budgets by department
- Identified replenishment improvements and assortment rationalization opportunities resulting in a $200M reduction of inventory since 2019
Sr. Supplier Relationship Manager
Staples, Inc.
01.2015 - 01.2018
- Responsible for the overall vendor relationship throughout the Staples Supply Chain to achieve synchronized goals, optimize service levels and cost while driving Supply Chain Excellence
- Implemented best practices in supplier relationship management, promoting a culture of collaboration and trust resulting in improvements of 70BPS of improvement for Fill Rate & On Time metrics
- Implemented Customer Return Reverse Logistics project which saves $2.5M annually through coordination with a 3rd party processor
- Managed Selection Reduction Project aimed at improving Retail DC efficiencies resulting in over $500K of annual labor savings
- Worked cross functionally to create improved EDI reporting resulting in a payout of $1.2M of incremental funding annually
- Reduced vendor lead times resulting in an inventory savings of $850K
Director Sales Promotion
Staples, Inc.
01.2013 - 01.2015
- Execute strategic direction and demonstrate leadership skills that deliver results
- Manage a team of 5 associates responsible for $1.1B in sales
- Key Highlights: Through collaboration with Retail Field Organization and Corporate Merchandising Divisions grew Promotional sales by 4% Improved timing and consistency on weekly reporting as well as outputs to provide results in a way that allow for accountability and immediate action Eliminated 2 weeks of process time out of the existing timeline allowing teams to operate more efficiently and time to react to new market trends Develop and manage the seasonal Promotional Plan that capitalizes on sales opportunities appropriate to the time of the year
- Determine the choice of products, influence the value propositions, and position all displays to facilitate a positive shopping experience for our customers
- Effectively manage relationships throughout the organization, including merchandising, inventory and planning, marketing and supply chain.
Director, Inventory Management - Vendor Compliance & Retail Replenishment Support
Staples, Inc.
01.2010 - 01.2013
- Responsible for working with key suppliers from North American Delivery (NAD), US Retail, Quill and Canada to drive reliable physical shipments as well as overall supplier service levels
- Act as liaison between retail stores and inventory management to maximize sales and drive profit growth
- Key highlights Chairman Award Winner 2012 Integral part of project team that successfully launched Reserve Online Pickup In-Store program
- Acted as Merchandising and Inventory Management liaison to the Steering Committee
- Committee member for other high level company initiatives relating to Inventory Management which included Endless Aisle, Google Shopping, Closing Store Process and OVI Successfully converted the Vendor Compliance platform from an Access based to a web based application which resulted in improved data integrity, processing efficiencies, and reduced headcount
- Successfully implemented Vendor Compliance program for both Corporate Express and Canada while ensuring US program remained unchanged
- Generated $1.2M in charges for newly implemented programs
- Responsible for maintaining financial and administrative control of the entire Vendor Compliance Program
- Worked closely with the Supplier Relationship and Category Mangers to educate vendors on the routing and shipping guide and to identify areas of opportunities to reduce annual fines
- Supplier reliability has improved by 10% since 2009
- Continuous focus on improving, relocating, closing, downsizing, and opening store processes
Senior Manager, Vendor Compliance
Staples, Inc.
01.2008 - 01.2010
- Promoted to Director in 2010 with the added responsibilities of Retail Replenishment Support while maintaining the direction and leadership of Vendor Compliance.
Senior Manager, Planning & Inventory Management
Staples, Inc.
01.2005 - 01.2008
- Responsible for the direction of Inventory Analysts and Planners to exceed inventory goals including in stock, fill rate, and turns, in addition to exceeding sales and margin dollar goals
- Key highlights Managed the #2 category at Staples with sales of $1.5b for 2008 Provided direction and assistance to Planners to convert merchandise strategies into annual Financial Plans, Monthly reforecast, and Item Plans for assigned channels and categories Provided leadership and guidance on working with other parts of the supply chain team and vendors to optimize vendor performance including fill rate, on time to due date, lead times and order processing efficiency
- Improved fill rates in the Delivery network by 200bps
- Implemented new reporting process which provided increased visibility of the HP Quarter to Date purchases to goal which assists in the maximization of the supplier agreement.
Education
Bachelor of Science - Clothing & Textiles
Framingham State University
Skills
- Collaborative Leadership
- Team Building and Motivation
- System Development & Implementation
- Strategic Planning
- Project Management
- Sales & Operations Planning
Accomplishments
- Executive Sponsor for Women In Supply Chain BRG
- Make More Happen Award 2016
- Recognized as a top business leader by the Chief Executive Officer
- Chairman’s Award 2012
- Selected as one of the top business leaders by the Chairman/Chief Executive Officer
- Supply Chain Team Award 2011
- Awarded by Executive Committee for outstanding performance during Back to School Season
- Supply Chain Results Award 2009
- Awarded by Executive Committee for Inventory Reduction while maintaining high levels of service
State
MA
City
Westborough
Timeline
Sr. Director Inventory Management
Staples, Inc.
01.2023 - Current
Sr. Director Sales & Operations Planning, Supply Chain
Staples, Inc.
01.2018 - 01.2023
Sr. Supplier Relationship Manager
Staples, Inc.
01.2015 - 01.2018
Director Sales Promotion
Staples, Inc.
01.2013 - 01.2015
Director, Inventory Management - Vendor Compliance & Retail Replenishment Support
Staples, Inc.
01.2010 - 01.2013
Senior Manager, Vendor Compliance
Staples, Inc.
01.2008 - 01.2010
Senior Manager, Planning & Inventory Management
Staples, Inc.
01.2005 - 01.2008
Bachelor of Science - Clothing & Textiles
Framingham State University