Michelle Plummer
Ann Arbor
Summary
Dynamic HR leader with extensive global experience, driving people strategy, and enhancing retention through innovative programs. Expert in data analysis and labor relations, I successfully implemented performance management systems that improved employee satisfaction and reduced turnover by 20%. Proven ability to foster collaboration and develop talent acquisition strategies. Respected Human Resources Manager with extensive expertise in talent acquisition and employee relations. Multi-task effectively on complex projects while consistently meeting deadlines. Promotes clear communication and collaboration among departments to enhance organizational efficiency. Strategic leader with a background in Human Resources Operations. Experience includes overseeing all aspects of HR operations, implementing effective policies, and leading successful team development initiatives. Strengths lie in strategic planning, organizational development, and fostering a positive workplace culture. Previous work displayed measurable impact through improved operational efficiency, and heightened employee engagement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director, Operations (parttime)
Premier Remarketing
Osseo
07.2008 - 03.2025
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Prepared staff work schedules and assigned team members to specific duties.
Director of Human Resources Operations Sr.
Flex-N-Gate
Troy
03.2023 - 11.2024
- Conducted exit interviews with departing staff members to gain insight into their experience at the organization.
- Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Researched industry trends to inform compensation and performance strategies.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Provided consultation services to management on personnel policy matters such as compensation, benefits administration, labor relations, and organizational planning.
- Facilitated communication between different teams by organizing regular meetings and events.
- Organized training sessions for managers on topics such as disciplinary actions, workplace diversity initiatives, labor law compliance.
Human Resources Director, NA & Regional Talent Manager
NSG Group
Toledo
06.2020 - 03.2023
- Assessed current organizational culture; developed initiatives for fostering collaboration among departments.
- Analyzed data from applicant tracking systems to assess effectiveness of recruiting efforts.
- Maintained full talent program compliance with federal, state-specific and company employment and acquisition practices.
- Monitored employee satisfaction levels through surveys or focus groups; identified opportunities for improvement.
- Developed and implemented talent acquisition strategies to attract top-level professionals.
- Evaluated current compensation structures to ensure competitive salaries are offered based on market trends and internal equity considerations.
- Coached managers on best practices for recruiting, interviewing, selecting, hiring, and retaining talent.
- Managed relationships with industry unions, maintaining positive communication and collaboration.
Chief Administration Officer (CAO) & Director of Corporate HR
Bridgestone APM
Upper Sandusky
08.2018 - 11.2019
- Managed customers' experience crises through supporting and managing plant, logistics, procurement, and stabilization of people’s experiences.
- Guided organizational policy development and approval, setting standards for operations and conduct.
- Executed on-time, under-budget project management to adhere to project road map.
- Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
Global Divisional Human Resources Director
ITW Powertrain & Fastening
Lexington
02.2017 - 08.2018
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Advised executives on best practices related to recruiting, retention, performance management, diversity and inclusion efforts.
- Analyzed employee performance data to identify areas of improvement and develop strategies for advancement.
- Facilitated workshops on topics such as cross-cultural communication, global mobility, diversity and inclusion.
- Implemented succession planning by identifying and spearheading development of internal key employees.
Director of Corporate Services & Administration
VTI Security, Inc.
Burnsville
11.2015 - 02.2017
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Led cross-functional teams in the development of innovative solutions to complex problems.
- Structured HR consulting services to support clients during organizational developments and changes.
- Enhanced customer satisfaction through the development of service improvement initiatives.
Senior Corporate Administration & HR Project Manager
Syngenta
Minnetonka
01.2008 - 06.2015
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Created job descriptions that accurately portrayed duties and responsibilities of each position within the organization.
- Worked closely with various departments within the organization to coordinate activities related to vendor management.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
MBA - Business Administration And Management
Minnesota School of Business
Brooklyn Center03-2012
Bachelor of Science - Business Management
Minnesota School of Business
Brooklyn Center 09-2010
Skills
- People experience
- People strategy
- Data analysis
- Financial analysis
- Project management
- Labor relations
- HR analytics
- Retention strategies
- Employment law
- Global HR experience
- Career pathing
- Succession planning
- Compensation structuring
- Data visualization
- Risk assessment
Travel
Able to travel up to 75% - Relocatable
Accomplishments
- Established HRBP and Talent Centers of Excellence (COE)
- Process change implementation with 20% improved productivity
- Established best-in-class hiring practices saved $575K, leading to other indirect savings of $85K through employee retention
- Formulated a feedback culture tied to performance management and talent development - positively impacting 2,300
- Headed individualized, site-specific workforce planning strategies to meet fluctuating business and customer demands
- Achieved $30MM saving in restructuring initiatives, and business transformation efforts with savings exceeding $20MM
Degrees And Certifications
- Master of Business Administration (MBA)
- Bachelor of Science in Business Management
- SHRM-SCP
- Six Sigma Green Belt Certification
- DNA 360 Performance Training
- Organizational Design & Planning
Skills
Expert, Advanced, ADP, SAP/SuccessFactors, Workday, Kronos, UKG, PeopleSoft, Mergers & Acquisitions/Plant Closures, Business and HR Transformation Project Manager
Affiliations
Global People Experience Award received in 2014
Project Implementation Award received in 2014
Client Service Award received in 2017
Notable mention from Bridgestone Japan of slowing crisis with Bridgestone
Community engagement since 2005
Certification
- SHRM-SCP
- Green Belt
- Organizational Development
- Global Investigations
References
References available upon request.
Timeline
Director of Human Resources Operations Sr.
Flex-N-Gate
03.2023 - 11.2024
Human Resources Director, NA & Regional Talent Manager
NSG Group
06.2020 - 03.2023
Chief Administration Officer (CAO) & Director of Corporate HR
Bridgestone APM
08.2018 - 11.2019
Global Divisional Human Resources Director
ITW Powertrain & Fastening
02.2017 - 08.2018
Director of Corporate Services & Administration
VTI Security, Inc.
11.2015 - 02.2017
Director, Operations (parttime)
Premier Remarketing
07.2008 - 03.2025
Senior Corporate Administration & HR Project Manager
Syngenta
01.2008 - 06.2015
MBA - Business Administration And Management
Minnesota School of Business
Bachelor of Science - Business Management
Minnesota School of Business
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