Michelle Poirrier
Premier Food Groups
Saint Amant,LA
42
years of professional experience
Results-driven Food Technician skilled in quality control management, food safety protocols, and teamwork. Proven ability to implement efficient processing techniques and train staff to uphold safety standards.
Work History
Food Technician
1 Year 4 Months- Conducted quality control tests to ensure food safety standards were met.
- Assisted in product development, collaborating with culinary team on new recipes.
- Monitored inventory levels, ensuring timely replenishment of raw materials.
- Implemented efficient food processing techniques to enhance production workflow.
- Documented and maintained accurate records of testing results and compliance data.
- Trained new staff on food handling procedures and safety protocols.
- Performed routine equipment maintenance to ensure operational efficiency.
- Analyzed consumer feedback to recommend improvements in product offerings.
- Troubleshot production issues, diagnosing root causes, and implementing corrective actions to prevent future occurrences.
Food Technician
5 Months- Enhanced product quality by conducting thorough sensory evaluations and providing actionable feedback.
- Trained new team members on laboratory procedures, safety protocols, and quality control standards within the organization.
- Monitored industry trends closely to identify potential opportunities for new product development or improvements in existing products.
- Developed strong relationships with suppliers to negotiate better pricing for bulk purchases while maintaining quality requirements.
- Maintained a safe and orderly work environment by consistently upholding company safety policies and procedures in the lab and production areas.
- Assisted research teams in designing experiments aimed at improving understanding of complex food systems.
- Reduced waste and improved sustainability through careful monitoring of raw material usage, sourcing, and disposal.
- Evaluated supplier performance on a regular basis, ensuring consistent delivery of high-quality ingredients for optimal product development outcomes.
- Ran and balanced daily cash drawer.
Food Technician
3 Years 1 Month- Provided technical support to sales teams, addressing customer concerns regarding product specifications and applications.
- Optimized production processes for efficiency by implementing new equipment and techniques.
- Collaborated with marketing teams to develop appealing packaging designs that effectively communicated product benefits to consumers.
- Improved shelf life of multiple products by researching and implementing effective preservation techniques.
- Developed innovative food products with exceptional taste, texture, and nutritional profiles by researching ingredient interactions and processing methods.
- Streamlined production workflows by identifying bottlenecks and implementing best practices in process management.
- Implemented rigorous testing protocols for raw materials, in-process samples, finished goods to maintain consistently high-quality standards across the board.
- Collaborated with cross-functional teams to ensure regulatory compliance in all aspects of food manufacturing.
- Developed comprehensive documentation for production processes, ensuring consistency and ease of reference for training purposes.
- Ensured adherence to strict hygiene standards throughout the entire food production process by performing routine inspections and audits of facilities and equipment.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed and delivered training on quality assurance procedures and production operations.
- Audited internal activities and conducted thorough inspections.
- Documented and maintained accurate records of testing results and compliance data.
- Performed routine equipment maintenance to ensure operational efficiency.
- Trained new staff on food handling procedures and safety protocols.
- Troubleshot production issues, diagnosing root causes, and implementing corrective actions to prevent future occurrences.
- Maintained a safe and orderly work environment by consistently upholding company safety policies and procedures in the lab and production areas.
Food Technician
5 Years 6 Months- Conducted detailed nutritional analyses to develop healthier product formulations without compromising taste or texture.
- Documented and maintained accurate records of testing results and compliance data.
- Troubleshot production issues, diagnosing root causes, and implementing corrective actions to prevent future occurrences.
- Maintained a safe and orderly work environment by consistently upholding company safety policies and procedures in the lab and production areas.
- Trained new staff on food handling procedures and safety protocols.
- Performed routine equipment maintenance to ensure operational efficiency.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Ensured adherence to strict hygiene standards throughout the entire food production process by performing routine inspections and audits of facilities and equipment.
- Developed comprehensive documentation for production processes, ensuring consistency and ease of reference for training purposes.
- Collaborated with cross-functional teams to ensure regulatory compliance in all aspects of food manufacturing.
- Implemented rigorous testing protocols for raw materials, in-process samples, finished goods to maintain consistently high-quality standards across the board.
- Streamlined production workflows by identifying bottlenecks and implementing best practices in process management.
- Documented and escalated deviations to supervisors and recommended resolutions.
- Kept eye on quality assurance information to review compliance against specifications and company standards.
Pharmacy Clerk
4 Years 6 Months- Maintained inventory levels by organizing stock and conducting regular audits.
- Trained new clerks on operational procedures and customer service standards.
- Monitored expiration dates of medications, ensuring timely removal of outdated products.
- Developed strong relationships with customers, fostering loyalty through excellent service.
- Established and maintained patient profiles, updating organizational database with current information.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Confirmed customer information and insurance eligibility for prescriptions.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted in inventory management, ensuring adequate stock levels for high-demand medications.
- Facilitated smooth pharmacy operations by assisting with administrative tasks such as filing, documentation, and phone call management.
- Optimized workflow efficiency through effective use of pharmacy software systems for prescription tracking and drug interactions checking.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Facilitated clean and organized pharmacy environment, adhering to health and safety regulations.
Accounting Specialist
1 Year- Reconciled monthly financial statements, identifying discrepancies and implementing corrective actions.
- Collaborated with cross-functional teams to streamline budgeting processes and improve forecasting accuracy.
- Provided strategic insights based on financial analysis to support executive decision-making initiatives.
- Developed and maintained financial reporting systems to enhance data accuracy and accessibility.
- Input financial data and produced reports using [Software].
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Established effective communication channels with vendors and customers to resolve outstanding issues timely manner.
- Maintained compliance with regulatory requirements, conducting thorough research and staying up-to-date on industry standards.
- Implemented process improvements that reduced manual tasks for the accounting team, freeing up time for higher-value activities.
- Contacted customers to immediately find resolutions for escalated issues.
- Provided excellent customer service when addressing inquiries from internal external stakeholders, ensuring their needs were met in a timely manner.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared working papers, reports and supporting documentation for audit findings.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Front Desk Receptionist
10 Months- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Maintained accurate patient records using electronic health record systems.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Balanced daily cash ledger.
Bank Teller
1 Year 11 Months- Processed customer transactions efficiently, ensuring accuracy and compliance with banking policies.
- Assisted customers with account inquiries, providing exceptional service and support to enhance satisfaction.
- Balanced cash drawers daily, verifying accuracy and maintaining accountability for funds handled.
- Trained new tellers on operational procedures, fostering a collaborative environment and promoting best practices.
Education
High School Diploma
- Vice President of COE
- Honor Roll
Skills
Training and mentoring
Sanitation protocols
Quality control management
Waste reduction strategies
Food safety expertise
Ingredient analysis
Order taking
Problem-solving
Time management
Teamwork and collaboration
Teamwork
Organizational skills
Effective communication
Adaptability and flexibility
Decision-making
Relationship building
Safety procedures
Documentation skills
Data entry
Task prioritization
Timeline
Food Technician
Premier Food Groups
04.2025 - CurrentRead More
Food Technician
Catering Cajun
11.2019 - 04.2020Read More
Food Technician
Mr. Mudbugs
10.2016 - 11.2019Read More
Food Technician
APSB
10.2010 - 04.2016Read More
Pharmacy Clerk
St Amant Pharmacy
04.2006 - 10.2010Read More
Accounting Specialist
Atlanta Blueprint Company
06.1987 - 06.1988Read More
Front Desk Receptionist
Dr John Fraiche
08.1986 - 06.1987Read More
Bank Teller
First National Bank of Gonzales
09.1984 - 08.1986Read More
Saint Amant High School
High School Diploma
Read More