Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Michelle Polsfuss

Fridley,MN

Summary

Adaptable associate with a solid background in customer service and inventory management. Recognized for efficient cash handling and problem-solving abilities. Prepared to support organizational goals by enhancing customer experiences and optimizing stock control.

Overview

2026
2026
years of professional experience

Work History

Electrical Counter Sales Associate

Dakota Supply Group
10.2022 - Current
  • Assisted customers with product selection and provided expert advice on inventory.
  • Trained new associates on customer service protocols and operational procedures.
  • Collaborated with team members to achieve sales goals and provide exceptional customer service at all times.
  • Answered telephone calls to offer information and promote business products.
  • Finalized sales by completing payments and required paperwork.
  • Restocked, rotated and visually merchandised products for maximum sales.

Warehouse Inventory Clerk

The John Roberts Company
10.2021 - 09.2022
  • Managed inventory control processes to maintain optimal stock levels
  • Operated inventory management systems for tracking and reporting
  • Collaborated with team members to streamline shipping and receiving operations
  • Moved paper stock to the press for printing.
  • Help with loading and unloading trucks.

Assistant Electrical Manager

Menards
05.2019 - 09.2021
  • Managed a sales team, providing training and mentorship to enhance skills and efficiency.
  • Attended manager meetings to go over company sales goals and anything new going on.
  • Worked with my other manager to write our teams' schedule, making sure there's a manager on duty at all times.
  • Maintained stock levels, ensuring product availability and timely restocking of shelves.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Kept sales tags and pricing up to date.

Building Materials Associate

Menards
02.2019 - 05.2019
  • Assisted customers in selecting building materials, enhancing product knowledge and satisfaction.
  • Maintained accurate stock levels through regular inventory audits and organization.
  • Increased customer satisfaction by providing knowledgeable assistance in selecting building materials.
  • Wrote up sales tickets to use at check out and to access the lumber yard.
  • Processed basic customer orders, quotes and other transactions.
  • Maintained cleanliness of store aisles and storage areas, ensuring a safe shopping experience for customers.

Cashier

Menards
04.2014 - 02.2019
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to improve workflow.
  • Trained new cashiers on register operations, customer service protocols, and store policies.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Waitress

Hopkins Elks Lodge #2221
2005 - 2014
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Collaborated with kitchen staff to verify accurate food preparation and presentation.
  • Maintained cleanliness and organization of dining area, adhering to health standards.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

No Degree - General Studies

Anoka-Ramsey Community College
Anoka, MN

No Degree - Photography

Central Lakes College
Baxter, MN

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Friendly and helpful
  • Multitasking Abilities
  • Organizational skills
  • Creative thinking
  • Cash handling
  • Inventory and stocking
  • Ability to lift 40 pounds
  • Telephone etiquette

Interests

  • Interior Design
  • DIY and Home Improvement
  • Playing Sports
  • Gym Workouts
  • Sports Photography
  • Volunteering with youth sports programs as an assistant coach

Timeline

Electrical Counter Sales Associate

Dakota Supply Group
10.2022 - Current

Warehouse Inventory Clerk

The John Roberts Company
10.2021 - 09.2022

Assistant Electrical Manager

Menards
05.2019 - 09.2021

Building Materials Associate

Menards
02.2019 - 05.2019

Cashier

Menards
04.2014 - 02.2019

Waitress

Hopkins Elks Lodge #2221
2005 - 2014

No Degree - General Studies

Anoka-Ramsey Community College

No Degree - Photography

Central Lakes College
Michelle Polsfuss