Michelle Ponce
Jacksonville
Summary
Compassionate and dedicated professional with experience supporting child development and skilled in effective communication with parents, families, and team members to build trusting relationships and support positive outcomes. Pediatric and BLS CPR certified, demonstrating the ability to respond appropriately in emergency situations and help maintain a safe environment for patients. Bilingual in Spanish and English, allowing for effective communication with diverse patients and families. Bringing additional strengths in customer service, and working efficiently in fast-paced environments, with strong attention to detail and reliability. Known for maintaining accuracy, resolving concerns calmly, and providing supportive, patient-centered interaction skills that translate well to a professional hospital setting during an externship.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Childcare Teacher
Growing Stick Learning Center
Tyler, TX
11.2024 - 01.2026
- Designed and implemented engaging lesson plans to foster children's creativity and learning.
- Supported children in developing essential life skills through structured play and activities.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
Fast Food Cashier
Taco Bell
Jacksonville, TX
06.2022 - 09.2024
- Ensured accurate order fulfillment and maintained high-quality service standards.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
Education
Bachelor of Science - Nursing
The University of Texas At Tyler
Tyler, TX05-2027
High School Diploma -
Jacksonville High School
Jacksonville, TX05-2024
Skills
- Parent-teacher communication
- Child development
- Toilet training
- Patience and empathy
- Language development
- First aid and CPR
- Child safety procedures
Accomplishments
- Translated for Spanish-speaking parents and guardians to enfranchise them in childcare options.
- Supervised groups of up to 10 toddlers from three months to 2 years of age.
Certification
- Pediatric CPR Training - 2024-2026
- BLS CPR Training - 2025-2027
- HOSA Certified - 2024
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Childcare Teacher
Growing Stick Learning Center
11.2024 - 01.2026
Fast Food Cashier
Taco Bell
06.2022 - 09.2024
Bachelor of Science - Nursing
The University of Texas At Tyler
High School Diploma -
Jacksonville High School