Michelle Poole
Del Valle
Summary
Experienced management professional with nearly 30 years in food service, caregiving, and administrative roles. Skilled in food safety management, team leadership, training, and computer operations. Holds certifications in dietary management, culinary arts, and medical assisting. Seeking a full-time, permanent remote position with benefits to leverage strong management and computer skills in a new environment. Authorized to work in the US for any employer.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Production Specialist (Lead)
HEB
08.2012 - Current
- Oversaw production processes to ensure quality and efficiency in daily operations
- Trained and guided team members on food safety and preparation standards
- Maintained accurate records and documentation for inventory and production
- Operated computer systems to track production data and generate reports
- Ensured compliance with food safety regulations and company policies
- Assisted management with scheduling and workflow coordination
- Demonstrated strong attention to detail and organizational skills
Personal Caregiver
Girling Healthcare
08.2010 - 07.2012
- Assisted clients with daily activities and personal care needs
- Maintained detailed care documentation and progress notes
- Communicated effectively with supervisors and healthcare professionals
- Supported clients in maintaining independence and well-being
Personal Caregiver
Private Care
10.2006 - 06.2010
- Provided personal care and assistance to clients in their homes
- Maintained accurate daily logs and care records
- Communicated with families regarding client needs and progress
- Assisted with daily living activities and medication reminders
Dietary Manager
San Marcos Rehabilitation and Healthcare
01.2004 - 06.2006
- Managed dietary department operations, including menu planning and staff management
- Ensured compliance with dietary regulations and resident nutrition needs
- Maintained accurate records for food inventory and dietary documentation
- Trained and managed kitchen staff on food safety and preparation
- Utilized computer systems for menu planning and inventory tracking
Cook
San Marcos Rehabilitation and Healthcare
05.2002 - 01.2004
- Prepared meals according to dietary guidelines and resident preferences
- Maintained cleanliness and organization in the kitchen
- Assisted with inventory management and food ordering
- Followed food safety and sanitation procedures
Cook
Gary Job Corps
04.2000 - 05.2001
- Prepared meals for students and staff in a high-volume kitchen
- Maintained food safety and sanitation standards
- Assisted with menu planning and food ordering
- Supported kitchen organization and cleanliness
Culinary Supervisor (Student Supervisor)
Gary Job Corps
02.1999 - 03.2000
- Managed beginner culinary students during practical training sessions
- Provided instruction on food preparation and safety standards
- Assisted instructors with classroom management and student progress tracking
Customer Service, Baking, Server
Buda Q (Family Business)
01.1997 - 06.1998
- Provided customer service and took food orders
- Assisted with baking and food preparation
- Served food to customers and maintained cleanliness
Baker, Customer Service, Assistant Manager
Buda's Kookies and Kreme (Family Business)
01.1997 - 06.1998
- Baked a variety of goods for daily sales and special orders
- Managed customer service and handled transactions
- Assisted with inventory and supply ordering
- Supported management in daily operations
Server
Triple C Steakhouse
08.1996 - 12.1996
- Provided table service to guests in a busy restaurant
- Took customer orders and delivered food promptly
- Maintained cleanliness and organization in dining area
Education
Psychology (Coursework)
University of Phoenix
12.2014
Certificate of Completion - Dietary Management
Austin, TX12.2005
Certificate - Culinary Arts
Gary Job Corps
San Marcos, TX03.2000
Diploma - Medical Assistant
Allied Health Careers
Austin, TX11.1995
High school diploma or GED - undefined
Delta High School
Muncie, IN06.1993
Skills
- Supervision and training
- Basic computer skills
- Computer skills
- Food safety management
- Management experience
- Cooking
- Food service
- Data entry
- Food safety
- Food preparation
- Time management
- Manual handling
- Restaurant management
Certification
Driver's License
Languages
English
Timeline
Production Specialist (Lead)
HEB
08.2012 - Current
Personal Caregiver
Girling Healthcare
08.2010 - 07.2012
Personal Caregiver
Private Care
10.2006 - 06.2010
Dietary Manager
San Marcos Rehabilitation and Healthcare
01.2004 - 06.2006
Cook
San Marcos Rehabilitation and Healthcare
05.2002 - 01.2004
Cook
Gary Job Corps
04.2000 - 05.2001
Culinary Supervisor (Student Supervisor)
Gary Job Corps
02.1999 - 03.2000
Customer Service, Baking, Server
Buda Q (Family Business)
01.1997 - 06.1998
Baker, Customer Service, Assistant Manager
Buda's Kookies and Kreme (Family Business)
01.1997 - 06.1998
Server
Triple C Steakhouse
08.1996 - 12.1996
Psychology (Coursework)
University of Phoenix
Certificate of Completion - Dietary Management
Certificate - Culinary Arts
Gary Job Corps
Diploma - Medical Assistant
Allied Health Careers
High school diploma or GED - undefined
Delta High School