Summary
Overview
Work History
Education
Skills
References
Work Availability
Quote
Timeline
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Michelle Porter

PROFESSIONALCLEANER
Oneonta,New York

Summary

Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Positive and diligent professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 25 years of customer service and cleaner experience paired with goal-oriented and performance-minded approach.

Enthusiastic cleaner eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and training in cleaning. Motivated to learn, grow and excel in customer service.

Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience

Work History

CARETAKER

Committed Home Care
Oneonta, NY
03.2021 - Current
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Ran errands for patients, did shopping and picked up other necessities.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Help clean patience home

Professional Cleaner

Self Employment Specialists
Oneonta, NY
06.2015 - Current
  • Used time management and efficient cleaning methods to meet deadlines.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Handled equipment, chemicals and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Shift Manager/Key Holder

Pizza Hut
Cooperstown, NY
05.2018 - 12.2020
  • Counted registers and cleaned and secured shop at end of shift.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Encouraged departmental employees to present positive, exemplary image to customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Custodian

SUNY
Cobleskill, NY
06.2014 - 06.2018
  • Reported vandalism or other damage to property to supervisor.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Education

Associate of Arts - Business

Ashford University
San Diego, CA
03.2011

High School Diploma -

American Homeschooling
San Francisco, CA
06.

Skills

  • Customer Relations
  • Client Requirements
  • Housekeeping
  • Household Tasks
  • Complex Problem-Solving
  • Positive Reinforcement Methods
  • Buffing and Waxing
  • Positive Team Player

References

Steven Rundblad SR. house cleaning 607- 435-4173

Krissa koren Clean out apartment rentals.

607-434-8783

Gilbert pidgeon 518- 859-9431 worked with Gilbert at Pizza Hut.




Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

CARETAKER

Committed Home Care
03.2021 - Current

Shift Manager/Key Holder

Pizza Hut
05.2018 - 12.2020

Professional Cleaner

Self Employment Specialists
06.2015 - Current

Custodian

SUNY
06.2014 - 06.2018

Associate of Arts - Business

Ashford University

High School Diploma -

American Homeschooling
Michelle PorterPROFESSIONALCLEANER