Michelle Portis
Windermere
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
Languages
3
3
years of post-secondary education
19
19
years of professional experience
Work History
Recreation Worker
Disney
Lake Buena Vista
05.2014 - Current
- Facilitated engaging recreational activities for guests of all ages.
- Coordinated special events and themed celebrations to enhance guest experience.
- Implemented safety protocols to ensure a secure environment for participants.
- Provided exceptional customer service while addressing guest inquiries and concerns.
- Educated guests on company, game, and safety rules.
- Ensured that all rules were followed during recreational activities or special events.
- Executed routine maintenance and cleaning of equipment to ensure safety and readiness for use.
- Rented recreational equipment and vessels to guests, managing transactions through POS system and cash handling.
- Operated company vessels and performed guided tours, specialty fireworks cruises for guest experience.
Sales Associate
Publix
Atlanta
08.2007 - 09.2008
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and inquiries.
- Processed customer transactions accurately at the register.
- Collaborated with team members to ensure efficient stock replenishment.
- Maintained cleanliness and organization of sales floor displays.
Education
Penn Foster Career School
Scranton, PAAssistant Tracher - Early Childhood Care And Education
Kinderpflege Munich
Munich 08.1997 - 05.2000
Skills
- Event coordination
- Customer service
- Safety management
- Equipment maintenance
- POS transactions
- Guest engagement
- Excellent communication
- Recreational programming
- Safety protocol implementation
- Activity planning
Languages
German
Native/ Bilingual
English
Professional
Timeline
Recreation Worker
Disney
05.2014 - Current
Sales Associate
Publix
08.2007 - 09.2008
Assistant Tracher - Early Childhood Care And Education
Kinderpflege Munich
08.1997 - 05.2000
Penn Foster Career School