MICHELLE POWELL
Clayton,North Carolina
Summary
Experience working in a corporate environment. Efficiency in balancing workloads while keeping up and adapting to change in a high pace environment. Computer literate in terms of learning programs and processes quickly. Work well with teams. Possess ability to maintain confidentiality while handling sensitive information. Flexible, willing to take on responsibilities as needed, and devote time necessary to meet deadlines. High organizational skills with the ability to multitask and detail oriented. Excellent communication skills both intermediate and mass, with proven phone and email etiquette.
Overview
11
11
years of professional experience
Work History
Executive Administrator
The Tennie Group, LLC
Raleigh, NC
01.2012 - Current
- Provide administrative support to CEO
- Manage the CEO’s complex and frequently changing calendar and travel arrangements and
- Coordinate pre-planning of trips
- Direct people to the appropriate department
- Accounts Payable/Accounts Receivable
- Documented administrative policies and procedures and verified required parties received copies.
- Implemented business processes to streamline daily operations and increase efficiency.
- Managed office operations, scheduling and inventory audits.
- Fostered client and vendor relationship building through consistent and effective communication.
- Established and maintained effective communication between business units and senior management.
Producer/Office Manager
A Jackie Dees Insurance Agency, LLC
Raleigh, NC
06.2021 - 10.2021
- Greet visitors entering the office, determine the nature and purpose of visit
- Assist customers with coverage request such as home, auto, and business insurance
- Process policy change request
- Follow-up on policy cancellations and renewals
- Provide administrative support for the office
Customer Service Representative
Mary Wilson Insurance Agency, LLC
Raleigh, NC
09.2020 - 06.2021
- Greet visitors entering the office, determine the nature and purpose of visit
- Direct them to the appropriate agent
- Process policy changes for customers
- Answer the telephone and assist customers
Program Coordinator
- For Non-Profit
- Organize workshops in various farming communities
- Create reports
- Create and process invoices
- Create and process Purchase Orders
Education
Bachelor of Science - Business Management
University of Phoenix
01.2012
Associate - Business Management, Applied Science
LaGuardia Community College
01.2002
Skills
- Microsoft Applications
- Stellar customer service skills
- Proven accuracy in report detailing
- Data entry
- Event coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Producer/Office Manager
A Jackie Dees Insurance Agency, LLC
06.2021 - 10.2021
Customer Service Representative
Mary Wilson Insurance Agency, LLC
09.2020 - 06.2021
Executive Administrator
The Tennie Group, LLC
01.2012 - Current
Program Coordinator
Bachelor of Science - Business Management
University of Phoenix
Associate - Business Management, Applied Science
LaGuardia Community College
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