Michelle Tallent
Tampa,FL
Summary
Dynamic Purchaser with a knack for interviewing suppliers and keeping track of changing trends. Knowledge of records management, sourcing, and accounts payable procedures. Adept at managing several projects at the same time while providing effective assistance to the purchasing department. Performance-driven wholesale purchasing professional skilled in sales analysis, pricing negotiation and competitive shopping. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative
Total Plastics Inc.
Tampa, FL
09.2014 - Current
- Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
- Developed and implemented strategies to increase sales volume.
- Established relationships with key decision makers at target companies.
- Solicited feedback from customers on product features and service levels.
- Assisted in resolving customer complaints in a prompt manner.
- Ensured compliance with all applicable laws and regulations related to selling practices.
- Developed and maintained relationships with key customers to ensure customer satisfaction.
- Followed up on pending orders and inquiries in a timely manner.
- Provided customers with product information, pricing and availability.
- Researched customer needs and preferences to identify opportunities for new business.
- Cross-sold additional products or services based on customer needs.
- Contributed ideas for improving internal processes related to sales operations.
- Participated in trade shows and conventions to generate leads.
- Provided training sessions for new employees on company policies, procedures and best practices.
- Prepared weekly reports summarizing sales activities, forecasts and performance metrics.
- Monitored competitor activities and recommended changes accordingly.
- Conducted outbound calls to existing clients to upsell products or services.
- Maintained detailed records of customer interactions, orders and account status updates.
- Generated leads through cold calling potential clients.
- Collaborated with other departments to ensure successful implementation of sales initiatives.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Maintained detailed account records and contact logs to facilitate sales process.
- Collaborated with team members to determine strategic sales approaches.
- Contacted new and existing customers to discuss product and service solutions.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Managed multiple sales projects simultaneously and met deadlines.
- Prepared and delivered sales presentations to customers and stakeholders.
- Upsold and cross-sold products to existing customers to maximize revenue.
- Developed and maintained strong relationships with existing clients to ensure repeat business.
- Created and submitted detailed sales reports and forecasts to management.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Utilized CRM software to track sales progress and communicate with team members.
- Conducted market research on new products or services available from potential suppliers.
- Reviewed invoices for accuracy prior to processing payments.
- Maintained vendor relationships by providing detailed information regarding product specifications or requirements.
- Performed regular price comparisons between different suppliers for similar items.
Education
Associate of Arts -
University Of South Florida
Tampa, FLSkills
- Contract Management
- Cold calling expertise
- Regional sales
- Relationship Building
- Account Acquisition
- Telephone sales
- Persuasive negotiator
- Attention to Detail
- Opportunity Identification
- Product Knowledge
- Project Coordination
- New Business Development
- Client Relationship Management
- Prospect Follow-Up
- Dependable
- Relationship building and management
- Rapport Building
- Data Entry
- Sales expertise
- Client Retention
- Email and Phone Etiquette
- Excellent time management
- Driven
- Adaptability
- Multitasking
- Team member motivation
- Active Listening
References
References available upon request.
Timeline
Inside Sales Representative
Total Plastics Inc.
09.2014 - Current
Associate of Arts -
University Of South Florida
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