Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Price

Midland,MI

Summary

Accomplished professional with a proven track record at Walmart, enhancing customer satisfaction and team productivity through expert mentoring and robust complaint handling. Skilled in cash transactions and customer engagement, I excel in fostering teamwork and collaboration, achieving a significant increase in staff development. My approach is always customer-focused, ensuring high-quality service and reliability.

Overview

9
9
years of professional experience

Work History

Customer Service Host

Walmart
05.2023 - Current

Processing returns, check cashing, money orders, money transfers and answering phones

Front End Academy Trainer

Walmart
10.2015 - 04.2023
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Education

Diploma -

HH Dow High
Midland, MI
05.1988

Skills

  • Customer Focus
  • Complaint Handling
  • Building rapport
  • Assertiveness
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Reliability
  • Excellent Communication
  • Customer Satisfaction
  • Cash Handling
  • Customer Engagement

Timeline

Customer Service Host

Walmart
05.2023 - Current

Front End Academy Trainer

Walmart
10.2015 - 04.2023

Diploma -

HH Dow High

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Michelle Price