Michelle Prickett

• Operated printing presses to produce high-quality printed materials.
• Monitored production processes to ensure adherence to safety protocols.
• Assisted in setup and maintenance of printing equipment for optimal performance.
• Maintained cleanliness and organization of work area to enhance efficiency.
• Learned various printing techniques and processes to support production goals.
• Consistently met or exceeded productivity targets while maintaining high-quality standards throughout each project''s lifecycle.

• Operated forklifts and pallet jacks to efficiently move products within warehouse environment.
• Loaded and unloaded delivery trucks, ensuring accurate placement of goods in designated areas.
• Maintained inventory accuracy through regular cycle counts and system updates.
• Collaborated with team members to streamline order fulfillment processes and enhance productivity.
• Assisted in training new associates on safety protocols and operational procedures.
• Monitored product quality during packing processes to ensure compliance with company standards.
• Implemented organization strategies for storage space, optimizing warehouse efficiency.
• Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
• Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
• Prepared boxes, pallets and crates for outgoing shipments.

Portage

• Provided excellent customer service in fast-paced dining environment.
• Accurately processed orders and handled transactions efficiently.
• Assisted in training new staff on menu items and service standards.
• Maintained cleanliness and organization of dining area throughout shifts.

• Led team to enhance customer satisfaction through effective complaint resolution and service recovery strategies.
• Developed training programs for staff, improving product knowledge and service delivery standards.
• Analyzed customer feedback to identify trends, driving improvements in service processes and offerings.
• Implemented performance metrics to assess team efficiency, ensuring high standards of customer care were met.
• Resolved escalated customer issues promptly, maintaining positive relationships and brand loyalty.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Assisted with pricing questions, inventory availability and changes to existing order and shipping information.