Michelle Prior
Monmouth,Illinois
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Monmouth Roseville District 238
08.2017 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Waitress
Maple City Restaurant
01.2011 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Education
Illinois State University
Bloomington, IlHigh School Diploma -
Monmouth High School
Monmouth 05.1998
Skills
- Information Security
- Travel Coordination
- Letter Preparation
- Clerical Support
- Mail Handling
- Filing
- Appointment Scheduling
- Bookkeeping
- Data Entry
- Document Control
- Scheduling
Timeline
Administrative Assistant
Monmouth Roseville District 238
08.2017 - Current
Waitress
Maple City Restaurant
01.2011 - Current
Education
Illinois State University
High School Diploma -
Monmouth High School
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