Summary
Skills
Work History
Education
Overview
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Michelle Pritchard

Watertown,NY

Summary

Progressive roles of accountability and leadership. Positive and infectious personality with excellent interpersonal and relationship-building skills. Self-motivated and hardworking with exceptional communication and time management skills. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency.

Skills

  • Excellent problem-solving skills
  • Attention to detail
  • Strong Communication
  • Proficient in all Microsoft programs
  • Audit and verification
  • Strong data entry with a high level of accuracy
  • Organizational expert
  • Time management and multitasking
  • Clerical and Administrative support

Work History

Computer Assisted Ordering Technician

DECA Commissary
03.2021 - Current
  • Interface with all levels of management and deal directly with commercial distributors and vendors on issues affecting daily operations.
  • Record and update Balance on Hand (BOH) data.
  • Maintain perpetual inventory and balance financial credits.
  • Perform daily inventory audit of items not-in-stock and overwrite items.
  • Maintain the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.
  • Evaluate stock levels of all CAO categories daily by physically reviewing storage and display shelf locations, shippers, and the warehouse.
  • Use radio-frequency hand-held terminals to gather data necessary to update and adjust inventory.

Retail Sales Merchandiser

Anderson Merchandisers
04.2020 - 07.2020
  • Worked and communicated with buyers, suppliers, stores, and distributors.
  • Monitored store inventory based on sales and intake.
  • Procured, stocked, and arranged merchandise on a day to day basis. Prepared and built attractive displays.
  • Displayed, arranged, priced, and rotated products in store. Maintained store shelves by removing dated or damaged products.
  • Completed store resets and installed demo displays using planograms.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Arranged consistent shelves, bins, and racks at 4 locations by following established planograms.

Police Records Technician

City Of Coconut Creek
08.2016 - 11.2019
  • Received, sorted, entered, filed, queried, copied, redacted, distributed, and validated a variety of records and reports in law enforcement computer system (RMS).
  • Performed a variety of administrative support duties, e.g., customer service tasks, screening phone calls, resolving routine walk-up inquiries, generating a variety of standard documents and correspondence, processing forms, performing data entry, and establishing and maintaining records.
  • Knowledge of Criminal and Non-Criminal State Statutes.
  • Helped create a training guide for all future hires.
  • Court liaison for Police Officers; Checked Officers calendar daily to schedule for upcoming subpoena and court-related requests.
  • Reviewed and processed Misdemeanor and Felony arrest packets for the State Attorney's Office.
  • Completed and fulfilled public records requests and local background checks for the public, Police agencies, and other government and non-profit entities.
  • Conducted and created invoices for financial transactions with customers related to fee-based services.
  • Selected as a representative for the Records Department to help implement and train others on a newly adapted crime software program, Crime View Enterprise.
  • Selected as a committee member to review and edit Policies pertaining to Police Records in preparation for accreditation.
  • Managed time efficiently in order to complete all tasks within deadlines.

Front-end Supervisor/Cash Office Lead

Whole Foods Market
02.2011 - 07.2016
  • Daily reconciliation of the safe and all cash registers and media.
  • Maintained excellent cash handling standards; followed and enforced cash handling procedures and policies.
  • Created small purchase orders for vendors, customers, and store management.
  • Responded to customer concerns and complaints with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Responsible for orientation and training of new team members to build and sustain a high-performance team, utilizing learning checklists and training materials.
  • Actively managed workflow on the front end managed customer flow and reported performance and policy issues to the Team Leader and Associate Team Leader.
  • Created a labor schedule to leverage productivity within the needs of the department, determining break schedules and ensuring all necessary breaks were given.
  • Created and implemented a team member of the month program to increase team member happiness and morale.
  • Assisted with interviews of new job applicants.
  • Supported management by processing invoices and documents with consistent on-time delivery

Education

Bachelor's degree - Criminal Justice

Florida Atlantic University
12.2012

Associate's degree - Criminal Justice

Palm Beach State College
05.2010

Overview

12
12
years of professional experience

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Michelle Pritchard