Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Pulfer

Covington,GA

Summary

As a young professional, I have cultivated valuable skills through experience as a portrait photographer. These skills include efficiently scheduling clients and adeptly handling phone calls and various inquiries. While the photography industry has been fulfilling, I am eager to explore new career avenues that leverage my customer service expertise. My background in photography has equipped me with strong communication and interpersonal skills, which I believe will be an asset in my journey to finding new opportunities in different fields. I am actively exploring ways to diversify my career and expand my horizons beyond photography. Successful former Account Specialist with experience encouraging client communication to achieve significant growth using proven strategies. Proficient in product monetization and mobilization approaches to boost long-term revenue generation.

Overview

4
4
years of professional experience

Work History

Portrait Photographer

BPI Photography
05.2023 - Current
  • Collaborated with team members to create cohesive branding materials and promotional content showcasing the studio's unique style.
  • Mentored junior photographers, offering guidance on techniques and business practices to enhance their professional development.
  • Continuously updated technical skills and knowledge of industry trends to maintain a competitive edge in the market.
  • Increased studio revenue by consistently delivering exceptional portraits that exceeded client expectations.

Account Specialist - Photographer

Lifetouch Photography
02.2021 - 04.2023
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
  • Actively participated in cross-functional teams to develop innovative solutions that addressed recurring challenges faced by Account Specialists.
  • Increased overall productivity by developing streamlined procedures for routine tasks like invoicing or data entry.
  • Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.

Choice Counselling Specialist

Automated Health Systems
09.2020 - 02.2021
  • Developed strong client relationships through consistent communication and attentive service.
  • Managed between 50-75 calls daily and ensuring quality control.
  • Collaborated with cross-functional teams to ensure client needs are met on time.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

Education

High School Diploma -

Dixie Hollins High School
Kenenth City, FL
05.2019

Skills

  • Collaborative Teamwork
  • Microsoft Office proficiency
  • Analytical Skills
  • Interpersonal Communication
  • Written Communication
  • Data Entry Collection
  • Conflict Resolution
  • Client Relations
  • Customer Engagement
  • Schedule Coordination
  • Problem-solving aptitude
  • Active Listening

Languages

American Sign Language
Limited Working

Timeline

Portrait Photographer

BPI Photography
05.2023 - Current

Account Specialist - Photographer

Lifetouch Photography
02.2021 - 04.2023

Choice Counselling Specialist

Automated Health Systems
09.2020 - 02.2021

High School Diploma -

Dixie Hollins High School
Michelle Pulfer