Summary
Work History
Education
Skills
Affiliations
Certification
Timeline
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Michelle Alexandria Quint

Michelle Alexandria Quint

MAQCLD@GMAIL.COM 760-402-9887
Carlsbad,CA

Summary

I am seeking to attain an Event Planner/Planning Management Position allowing me to parlay my years of Event Management experience, along with my knowledge and experience of having a deep understanding of Events to full execution.

Work History

WEDDING AND EVENT PLANNER

OWNER
03.2014 - Current
  • www.michelleweddingplanner.com
  • Coordinated schedules and timelines for events.
  • Coordinated with participating vendors during event planning.
  • Completed and Managed hundreds of Events
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Corresponded with clients to answer questions and resolve issues.
  • Established working relationships with clients by organizing various events.
  • Conferred with event staff at event site to coordinate details.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Supervised workers.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Communicated with catering, lighting and sound companies to obtain price quotes.
  • Created and maintained event expenditures, budgets and timelines in job-related software.
  • Coordinated florists, photographers, and musicians for events.
  • Reviewed event bills to confirm accuracy and approve payment.
  • Consulted with customers to determine objectives and requirements for events.
  • Evaluated and selected service providers and vendors according to customer requirements.
  • Developed post-event reports to determine effectiveness of each event.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Inspected event facilities to confirm conformance to customer requirements.
  • Coordinated transportation and parking arrangements for guests and vendors as needed.
  • Attended conferences and events to stay up-to-date with industry trends and planning standards.
  • Arranged availability of audio-visual equipment, transportation and displays for various types of events.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.

PRACTICE ADMINISTRATOR | BUSINESS MANAGER

ENCINITAS DENTAL
01.2016 - Current
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Ordered all office supplies and kept check on inventory levels.
  • Addressed and remedied all patient or team member issues.
  • Provided supervision and management to team of support personnel.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Developed close working relationships with front office and back office staff.
  • Developed and implemented strategies to improve patient access, satisfaction and care quality.
  • Trained interns and newly hired team members on office procedures and computer system.
  • Consulted with healthcare professionals on business decisions.
  • Created and implemented organizational policies and procedures.
  • Oversaw accounting, budgeting, and financial reporting.
  • Communicated closely with patients, ensuring medical information was kept private.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Monthly Billing reconciliations
  • Sent statements out monthly
  • In charge of all A/R's
  • Attained budgets and goals
  • Human Resource Representative for Practice
  • Liaison between pt's, labs, doctor and other doctors offices

WEDDING PLANNER

INN AT CHURON WINERY
Temecula , Ca
11.2022 - 10.2023
  • Ensured timely completion of all event-related tasks through efficient delegation and team management.
  • Collaborated with clients to develop personalized wedding themes, reflecting their unique tastes and preferences.
  • Managed budgets effectively, ensuring cost-efficient weddings without compromising quality or client vision.
  • Streamlined vendor communication for seamless event coordination and timely execution.
  • Enhanced client satisfaction by meticulously planning and executing customized wedding events.
  • Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
  • Leveraged extensive industry knowledge to recommend top-notch vendors tailored to each couple''s needs.
  • Negotiated favorable contract terms with vendors, resulting in significant cost savings for clients.
  • Oversaw setup and teardown procedures at venues while managing staff responsibilities during events.
  • Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
  • Compiled contracts for vendors and clients prior to starting work to meet legal, health and safety obligations.
  • Developed and adhered to timelines to keep ceremony and reception running smoothly.
  • Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
  • Executed advertisements, promotions and branding campaigns to attract new clients.
  • Scheduled appointments with potential clients to discuss wedding plans.
  • Supervised personnel and directed in wedding task administration and completion.
  • Drafted wedding contracts and other documentation for review with clients and to obtain signatures.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.
  • Trained and supervised event staff to complete tasks on time.
  • Developed creative themes for events and created related activities to engage attendees.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Developed and distributed event surveys to gather feedback and assess event success.

PIPER

HYATT - SEABIRD
05.2021 - Current
  • Worked with POS (MICROS) system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • TIPS Certified
  • Valid Food Handlers Card
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Education

Associate of Arts - BUSINESS/HOSPITALITY MANAGEMENT

Mira Costa College
Oceanside, CA
05.2024 - 05.2024

Certificate of Achievement - Meeting, Convention And Event Management

Mira Costa College
Oceanside, CA
08.2023 - 12.2023

Certificate of Achievement Hospitality Management - Hospitality Management

Mira Costa College
Oceanside, CA
01.2023 - 06.2023

Skills

  • Business Growth
  • Continuous Improvements
  • Managing Events Start to Finish
  • Budget Development
  • Records Management
  • Schedule Management
  • Financial Transactions
  • Update Financial Records
  • File Management
  • Supplier Relations
  • Microsoft Office
  • Catering Coordination
  • Transportation and Logistics Planning
  • Event Type Planning
  • Cash Register Operations
  • Trade Association Relations
  • Client Meetings
  • Monitoring Events Planning Trends
  • Vendor Relationship Management
  • Contract Administration
  • Managing Reception
  • Tradeshow Management
  • Expense Control
  • Supply Management
  • Selling Event Products and Services
  • Records Maintenance
  • Vendor Management
  • Banquet Event Orders (BEOs)
  • Guest Relations
  • Accurate Documentation
  • Wedding Trends Proficiency
  • Event Staff Management
  • Managing Live Events
  • Staff Oversight

Affiliations

  • EPACA - Event Planner Association of Southern Californina
  • ESPA - Event Service Professions Association
  • Member of the AADOM https://www.dentalmanagers.com/

Certification

  • Certified in Hospitality Management - Mira Costa College 2023
  • Certified in Meeting, Events and Conferences - Mira Costa College 2023
  • Certified Wedding Planner - International Council for Online Educational Standards 2014
  • TIPS Certified
  • Current Food Handlers Card
  • 2023 Compliance: Dignity and Respect in the Workplace: Preventing Workplace Harassment
  • 2023 Compliance: Human Trafficking
  • 2023 Compliance: Cyber Security & Privacy

Timeline

Associate of Arts - BUSINESS/HOSPITALITY MANAGEMENT

Mira Costa College
05.2024 - 05.2024

Certificate of Achievement - Meeting, Convention And Event Management

Mira Costa College
08.2023 - 12.2023

Certificate of Achievement Hospitality Management - Hospitality Management

Mira Costa College
01.2023 - 06.2023

WEDDING PLANNER

INN AT CHURON WINERY
11.2022 - 10.2023

PIPER

HYATT - SEABIRD
05.2021 - Current

PRACTICE ADMINISTRATOR | BUSINESS MANAGER

ENCINITAS DENTAL
01.2016 - Current

WEDDING AND EVENT PLANNER

OWNER
03.2014 - Current
Michelle Alexandria Quint MAQCLD@GMAIL.COM 760-402-9887