Michelle Raetz
Milwaukee,WI
Summary
Proven leader in strategic partnerships with experience in account management, consultative sales, and category program management with a keen focus on solutions development, process implementation, relationship building and organizational effectiveness. I successfully utilize my analytical skills, quick learning and critical thinking to ensure proper guidelines and streamlining of operations. My attention to detail, solid work ethic and passion assists my overall skill set with regard to the nuances of the field. I am a creative thinker with a strategic vision-making ability to manage operations, analytics and relationships as needed. I have built a large network of partners throughout my career.
Overview
38
38
years of professional experience
Work History
Account Executive
CVR-Computerized Vehicle Registration-CDK
01.2023 - Current
- Manage my accounts that include, auto dealers, financial institutions, auctions, fleet management companies, law enforcement, municipalities that use CVR electronic vehicle title and registration SaaS software/cloud-based solutions.
- Provide installation, training, software support and troubleshooting while developing and maintaining professional relationships with all users and key high-profile personnel. Perform quarterly business reviews and account visit building strong client relationships on driving results and demonstrating benefits and value and keeping them state compliant.
- Advocate solutions, services, product and tech support and taking ownership for client needs and issue resolution. Collaborate with support team developers, being the voice of my clients.
Area Sales Manager
CarNow
10.2021 - 01.2023
- Strategic market growth. As the Area Sales Manager with CarNow, I work as a partner and consultant with my local dealerships to provide them with tailored digital solutions built to help them succeed in an ever-changing, fast-paced environment that we are in today. Providing exceptional customer service for my customers is my primary focus and my goal for all my stores is always growth, through closing more deals. Develop strategic market plans, set and conduct appointments with decision makers, present CarNow products and services, maintaining long-term relationships all with a positive self motivated attitude.
Field Sales Consultant
Carfax-Wisconsin
01.2021 - 09.2021
- Dealer base of customers. Build relationships and work with my current Dealers base. Maintain required monthly sales activity and results performance through CRM.
Account Executive
Screenvision Media
08.2017 - 01.2021
- Develop new business through prospecting, bringing the value of brand awareness, sales lift, web lift, and/or foot traffic for local clients. Consultative and collaborative marketing ability, negotiation, presenting proposals and closing skills.
- Manage accounts and provide best in class ongoing customer service to build long term partnerships to increase client's renewal rates. Exceeding goals and surpassed all 3 new hire bonuses. (Furloughed due to Movie Theaters shut down during Covid Pandemic)
Automotive Account Executive
Gannett Automotive Solutions/USA Today
03.2015 - 08.2017
- Business and increasing share within existing customer base. Strategize to plan And execute multimedia campaigns; effectively collaborate to develop and Execute strategies to gain digital market, while developing marketing solutions That deliver ROI to meet client's objectives. Responsible for managing Marketing campaigns that promote brand awareness within digital space as well As driving traffic and acquiring leads/customers, identifies & evaluates new Digital technologies & uses web analytics tools to measure site traffic to better Optimize marketing campaigns, email blasts, social media, display & search.
Advertising Specialist
AutoTrader.com
08.2012 - 03.2015
- Account list and prospect territory. Work closely with automobile dealers to Provide consultative sales, assessment of their internet advertising needs and Offer creative solutions to help them reach their business and sales objective.
Multi-media Account Executive
Autoguide
02.2011 - 08.2012
- Advertising, representing print and online advertising solutions. Sales via cold Calling, and upgrading existing clients. Manage existing accounts on a weekly Basis to identify and evaluate needs to provide them with multi-media solutions
Account Executive
ApartmentGuide.com
07.2009 - 02.2011
- Sales via cold calling, renewals and upgrading existing clients. Actively Participate in industry activities; local Associations and trade shows.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Outside Sales Consultant
Coverall Cleaning Concepts
03.2008 - 07.2009
- Calling, networking and referrals. Create the opportunity to measure offices And buildings to develop & present proposals & contracts for general cleaning Services. Deliver sales presentations; bring in products to demonstrate & close.
- Managed territory budget to support development of regional and territory leads.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Account Executive
AT & T Yellow Pages
04.2006 - 03.2008
- Business.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- *Company Downsize
Sales Representative
Premium Waters
05.2001 - 04.2006
- Worked trade shows for home business and referrals.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Representative
Jcpenney Catalog Distribution Center
07.1987 - 02.2000
- Order filler, New hire trainer, fill in lead clerk
Skills
- Software installation
- Training and onboarding
- Business development and planning
- Customer relationships
- Goals and performance
- Objection handling
- Customer relationship management (CRM)
- Systems and software expertise
- Teamwork and collaboration
- Organizational skills
- Adaptability and flexibility
- Self motivation
Timeline
Account Executive
CVR-Computerized Vehicle Registration-CDK
01.2023 - Current
Area Sales Manager
CarNow
10.2021 - 01.2023
Field Sales Consultant
Carfax-Wisconsin
01.2021 - 09.2021
Account Executive
Screenvision Media
08.2017 - 01.2021
Automotive Account Executive
Gannett Automotive Solutions/USA Today
03.2015 - 08.2017
Advertising Specialist
AutoTrader.com
08.2012 - 03.2015
Multi-media Account Executive
Autoguide
02.2011 - 08.2012
Account Executive
ApartmentGuide.com
07.2009 - 02.2011
Outside Sales Consultant
Coverall Cleaning Concepts
03.2008 - 07.2009
Account Executive
AT & T Yellow Pages
04.2006 - 03.2008
Sales Representative
Premium Waters
05.2001 - 04.2006
Sales Representative
Jcpenney Catalog Distribution Center
07.1987 - 02.2000
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