Michelle Raffety
Houston,TX
Summary
Program management professional with strong track record of driving successful projects and initiatives. Skilled in strategic planning, budget management, and stakeholder engagement. Known for fostering team collaboration and adapting to evolving project requirements, ensuring consistent achievement of objectives. Proven ability in leadership, problem-solving, and delivering impactful results.
Overview
11
11
years of professional experience
Work History
Program Director – Advancement Operations
University of Houston
03.2022 - Current
- Manages Blackbaud CRM PHIRE requests for the Technical Operations Committee to keep the Operations Team on track with tasks
- Develop and maintain policy and procedure training materials for employees new to the Division
- Certify expenses for financial processing including vouchers, purchase orders, requisitions, contracts, p-card, and t-card expenses for the Operations Team
- Implemented and maintained the pledge policy for the University System to address delinquent pledges and reminders to update current records in the database for the System
- Served as the Chair of the Gift Acceptance Committee to monitor and coordinate Gift-In-Kind submissions for the University of Houston System
- Collaborates with various teams to uncover issues, identify applicable solutions, and offer guidance
Executive Administrative Assistant – Business Operations
University of Houston
05.2017 - 03.2022
- Communicated with a wide variety of individuals to include University of Houston President’s office, external and internal constituents, donors, faculty, and staff to build strong relationships with the University
- Maintained budget updates for the Advancement Division to prepare ongoing revenue projections
- Provided calendar maintenance and daily administrative support for Assistant Vice President of Advancement Operations
Administrative Assistant – Alumni Association
University of Houston
09.2013 - 05.2017
- Provided collaboration between the numerous alumni associations and the University to assist with increasing alumni engagement
- Coordinated the quarterly Board meetings and yearly Board retreat for the UHAA Foundation Members and the Association to strengthen the relationship between the Alumni Association and the Board
- Managed the football and basketball suite experience to provide a memorable engagement event for alumni and donors
- Assisted with event planning including logistics and communications, budget considerations and resource allocation for Alumni Association and University sponsored events
Education
Master of Business Administration -
University of Houston
Houston, Texas05.1992
Bachelor of Business Administration - Marketing
University of Houston
Houston, Texas05.1990
Skills
- PeopleSoft Finance
- Advance and Blackbaud CRM System
- Concur Travel Management
- Microsoft Office (Word)
- Microsoft Office (Excel)
- Microsoft Office (Outlook)
- Microsoft Office (PowerPoint)
- Microsoft Office (Visio)
- Administration knowledge
- Program Leadership
- Staff Development
- Strategic Planning
- Budgeting and financial management
Timeline
Program Director – Advancement Operations
University of Houston
03.2022 - Current
Executive Administrative Assistant – Business Operations
University of Houston
05.2017 - 03.2022
Administrative Assistant – Alumni Association
University of Houston
09.2013 - 05.2017
Bachelor of Business Administration - Marketing
University of Houston
Master of Business Administration -
University of Houston
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